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April 2024 by KristheGinger
Drive thru took a bit but the wait was worth it. Food was hot and fresh. Will come again
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March 2024 by Son Nguyen Trong
Waiting for a long time and the staff said "out of food". They need more
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March 2024 by Sabrina F Salters
I placed my order online, but when I arrived, I still had to wait just to say I was picking up a mobile order. I was told the ghost pepper wings were not ready. They didn't know how long it would be because the cook was filtering the grease. I wasted ten minutes just to hear what I ordered was not ready. I asked what could I get as a replacement. I was told I could get what was prepared if I didn't want to wait. I told her classic legs or wings. I got about four blocks down the road and took a bite of the leg, and it was spicy. It is a complete waste of time and money. I will NEVER go to this Popeyes again.
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March 2024 by Letha B
In drive through for over an hour and I counted at least 7 workers in the dining room. Finally made it to window and they no longer had my drink bc they poured it out for closing.
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March 2024 by Interesting
Past 3 times food was cold. Day old. This location use to be ? not anymore. Save yourself the hassle and drive 10 min down the road to the new location. This location tried to give me day old chicken talking about it just came up. Maam no.THEN no tissue paper in the box to collect the grease, biscuit cold and no napkin in the bag. I went right on down the street to the new location on Memorial drive right by Burlington and got HOT FRESH CHICKEN with tissue paper in the box, hot fresh biscuit, hot sauce and honey in my bag with a napkin AND the service was FRIENDLY AND FAST! They hitting all marks 10 or 15 min down the road and it’s worth the drive to get some edible chicken you pay for AND respectable service!
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March 2024 by Brendaja Hodo
Jennifer was so sweet to me I fell in love with her service she made me feel not bad about paying for my
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March 2024 by ParaDise Plum
Need a little more Organization. I am a Cook I cater after a certain time chicken and all foods that has been sitting needs to be discarded. I'm not sure but this day the chicken had a taste but I know it's the oil that needed to be changed. Lastly you should never have to scrape the bottom of the Mac n cheese to give to no customer that's a NO‼️ Who are you tryna feed??? TRASH just get a new pan if the customer has to wait give them that option. Come on Do better.
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March 2024 by Curt Hooper
If I could give zero stars I would. Ordered a meal from this location and had it delivered - should’ve known better! A sandwich was missing from the order. The response from the manager…”Do you want to come and get your sandwich?” SERIOUSLY??? You screwed up the order! If I wanted drive up there and pick it up why would I have had it delivered? How’s that for service?Every single location of Popeyes I’ve ever been to is the same thing. Their order accuracy has to be around 2%. The orders are ALWAYS wrong. Don’t dare leave the drive through without checking every single item. And definitely don’t even think about having an order delivered that is correct. Popeyes has ZERO customer service. It truly is pathetic.The food is really pretty good. Too bad their management is so bad!
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March 2024 by Choolcheese
They take mad long. they got a lot of people but take 25 mins to give out doordash pickup order.
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March 2024 by Successful N Faithful
I RATHER EAT CHINESE THEN TO GO BACK TO THIS LOCATION. PANDA TOOK YOUR BUSINESS BECAUSE THEY RATHER ARGUE THEN TO FIX THE ORDER...NEXT TIME YOU SHOULD KEEP IT PROFESSIONAL ?.WHO ARGUE WITH PEOPLE COOKING YOUR FOOD ?.. NOT I .. THANK YOU PANDA EXPRESS FOR THE EXCELLENT SERVICE...
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March 2024 by Tonya Parkinson
Slow teenagers!!!
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March 2024 by GREGORY SMITH
Horrible!!! I decided to try this fast food establishment after a long absence. Our drive-through request was met with an absent-minded teller who denied ever hearing our request for a specific drink request. Once we arrived home to enjoy our meal, to our surprise, our order differed greatly from our original request. Lastly, the food quality was lacking tremendously. It will be a very long time before we go anywhere near the Stone Mountain establishment. Yuk! Oh, the red beans and rice side dish were very good.
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February 2024 by Ulysses Craig
Customer service was one of the best customer services I've ever seen. The manager was excellent in explaining everything. Very nice to have a conversation with and she act like she wanted to be thereParking: If you cannot Park at Popeyes Lowe's which is right behind it has a big lot
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February 2024 by P Sewell
30 minutes in the drive thru only to be told they were out of the out of I wanted. This is the third time it's happened this way. I won't be going
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February 2024 by Alvina Starks
When we drove up we saw that the drive thru line was long so we decided to go inside since there were only 2 people on the line inside. Why did we do that? The drive through cleared out 4 times over. We were in the restaurant for 42 min!!!! If it was up to me I would have gotten my money back and left but my mom was picking up food for her disabled husband and son..smh ??? This is appalling..I will never visit this establishment again.. they don't hire enough people nor do they train appropriately.
