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November 2023 by Johan L.
Adnan Polat should get fired, the sub human was extremely rude and condescending, and didn't give me carbon copy check which we both agreed on and acknowledged when I was there to open my advantage relationship checking account. This kind of cancerous character will only spread the cancer to the whole branch.
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November 2023 by Blanca M. L. A.
Best costumer service Adnan Polat A very professional and kind person it helps you with all your questions. My rating is definitely 10/10.
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October 2023 by Blanca L.
Best costumer service Adnan Polat A very professional and kind person it helps you with all your questions. My rating is definitely 10/10.
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October 2023 by Onelzer L.
Great costumer service I went to this location to open my first bank account the person who took care of me was Adnan Polat he was very professional Thank u I'm satisfied with the attention my rating is absolutely 10/10
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October 2023 by SaRaye D.
This branch is very unprofessional, for lack of a better term. The employees need further training on work ethics and mannerism.
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September 2023 by Elide Castro
The worst bank ever, two tellers only for a busy location, no drive through to any of this bank they charge for everything, do no open an account to this bank.
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July 2023 by Olga Y
Very disappointing in service. Associates are rude and no sense of urgency. Teller never acknowledged or said anything. Unhappy and won't be using this branch. Bank of America standards of service is going down the hill. The clients are not being treated as they had in the past.
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July 2023 by L. C.
The branch is very beautiful. The staff and service were excellent! Miss Wendy Ordonez attended to me extraordinarily, explaining the account opening process in great detail, using simple and practical explanations. She is very kind and even took the time to provide us with excellent recommendations for proper account usage and the application. She was extremely efficient! It's the best experience I've ever had with a banker. I hope Bank of America can have more employees at that same level! Thank you, Wendy Ordonez for your excellence.
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May 2023 by Azizul H.
Horrible service. Showed 10 minutes early for my appointment. The person i was supposed to see called out. Nobody bother to let me know that that person is not here or reschedule appointment or anything. Sat there for an hour still no one could help.
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April 2023 by Nicole Muirhead
Attention!!!!! Public Service Announcement!!! Run not walk!! Go see Ms.Wendi [with an I] her Service is beyond words! Thank you for taking good care of me.
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April 2023 by sophia MUIRHEAD
Ms wendi was a great help and hand for me opening my first accounts he was very helpful
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January 2023 by ruth amoako-attah
One of the best customer service experience with Gabriela.Very professional to work with and I could see her passion for her job.
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August 2022 by Farah H. Khoja
Worst BofA. No offense to the staff but wait times are ridiculous. Chase is a much better bank.
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August 2022 by Tish
Gabriela was just so mean did not even really to ni wasn’t helpful at lot you should keep people like Mabel in your customer service
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July 2022 by Roberto Suarez
Im here right in front of here, this is the third time she takes care of me in different ocassions.She is always so rude. I don't know why, maybe because im hispanic. Every time im here at least 80% of people i see is hispanic.She needs to be more kind, a lot more.Im talki g about Susie.Sorry Susie but you deserve it.