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July 2024 by Michelle Barefield
Better experience ✨️ at this location because of Lisa she greeted when you first walked explained what was on Sale how to download the app. How to get more bang for your buck? Very helpful it's great to fill appreciated and noticed when shopping. Great sale on the three wick candles
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July 2024 by carmalyn mclaughlin
Great customer service
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June 2024 by Anthony Villicana
I typically don't bother with reviews, but this experience compelled me to speak up. With nearly a decade in sales management, I'm astounded by the cashier, believe her name was Terry (blonde hair), and her appalling behavior towards my diabetic mother. From start to finish, her rudeness was palpable. Politely requesting a bag for our numerous purchases was met with an abrupt, repeated "no" before we could even finish the question. Terry seemed utterly bothered by our presence, and when questioned, blamed it on low bag supplies. It's concerning to think she treats all customers this way. Please have this addressed and corrected.
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June 2024 by Reyana Douglass
This location needs to work on their customer service and phone etiquette. Staff answered without mentioning their name. Yelling on the phone (not sure if I was the one they were talking to) cancelled my order after I inquired how long will it take to be ready since I placed the order online 7 hours ago. She hang up the phone even if I was still talking. Manager Clara - I spoke to asked me why I wanted her staff’s name and said “I won’t give you her name if you don’t tell me what happened.” Wow - ? I’m disappointed.
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May 2024 by Greg Russell
My place for the smell goods....
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May 2024 by Connie Chong
Busy Busy Place to Go To! Great Product & Good Sale Items Everyday!
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May 2024 by David Jung
commonly
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April 2024 by Ulysses Craig
Pleasant employees and they know how to explain the items
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February 2024 by Carlos Ibarra
It's incredible that they can't give you 2 paper bags, when I'm explaining that they are two different gifts, not even telling them that you are going to pay for the bag...in addition to the very bad attitude and the terrible service that they give in this store. They think you're getting things for free. To never return!
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February 2024 by Dragon Fang
Super hard to shop on a busy Sunday with them closed up with no signage. Emergencies happen so I get it if they left in a rush but I would have at least expected some sort of signage.
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November 2023 by Adam Ludwig
While everybody was very friendly, the store was extremely busy. When we first got in line we were at the end of the zigzag and there were 5 cashier's so the line was moving. Before we made it to checkout 3 of those cashier's disappeared. The line behind us backed up to halfway through the store and it took forever for us to get to the checkout.
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November 2023 by Sarai Sutton-Hickman
Have three people on the floor, one employee interviewing 3 new people, one walking in to clock in. I still had to wait over 20 minutes in line to get checked out. There is no reason to have to wait so long with that many employees on the floor.
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September 2023 by Renee Crozier
One of the best Bath & Body Works around based on the staff, selection, and location.Tiana and Juanette were amazing and very patient with my boyfriend and I as we came in right before closing and had a tall ask when it came to my pick up in store order. They went above and beyond to ensure everything was great.
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September 2023 by Ayana Milton
Ejji is very unprofessional. She didn’t ask for a receipt nor try to look my items up using my card. I will never shop here again!!
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August 2023 by Mandy Wynn
I just have to come on here and brag on Ms. Megan & Ms. Terrie at the store here. They were so helpful. Made me feel at ease as I'm a online shopper so when I go into a store, its always a bit overwhelming for me and they both made me feel at ease and answered my questions. Helped make sure I was leaving with satisfied products/scents! I so appreciate the team here. Thank YOU!
