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July 2024 by Marcus Guzy
No change at the machine no change at the counter i only needed change for a 10 and beyond that they refused to help in any way worst location ever
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June 2024 by Bethany Burton
Poor customer serves guys on phone and sitting on the counter no help at all had to call Custer service will do away with my service with metro
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January 2024 by Ink Mulisha
Service is the worst. If you're gonna have children run your store you need to hire them a babysitter. Some kids never got a spankin and it shows.
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January 2024 by D Adams
I've been a long-time customer at this location and never had any complaints, Until last night, at about 7:30, I stopped by to see if they could help me with my phone. I just got through with a 12-hour shift and had to be to work on Christmas Eve at 7am. Therefore, it was urgent. The guy behind the counter looks at my phone and plugs it in to charge. I'm trying to explain to him the settings I changed. He looks at me and says the screen is damaged and you need a new phone. I asked if I qualified for an upgrade, and his response was that I couldn't tell you that since your phone can't receive a code. He was giving me prices very high, and I just requested my phone back and left. Went home and YouTube it, and 15 minutes later, my phone is fine. There should be away to look up a customers account by cell phone number. He obviously just wanted to sell a phone, sorry, no doubt I will go to this store again.
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November 2023 by I JumpShot
Fruitcake up front was upset I didn't buy his overpriced phone so he changed my phoneplan from 25 a month for unlimited to 30 a month for 5 gb. Petty mfer. I'll be in to see you soon bud.
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November 2023 by Rhonda Darnell
I can not say enough good things about an employee by the name Nathan. I had a problem with my phone's password. I called customer service and they were not able to help me, they suggested that go into one of the stores to get help. I went into the store and this young gentleman was very knowledgeable. He called customer service and he was able to help me change my password. Nathan's customer service was impeccable.
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July 2023 by Stacie
Evie from NJ was and is awesome at what she does! She was a very big help to me! Thanks Evie, you deserve a raise!
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July 2023 by Eduardo Castillo
They said open at 11 am is 11:20 and is closed
Be honest and don’t waste people time
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July 2023 by romnie Guaran
Excellent service thanks to Jorge for the attention and in my language.
Excellent services
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July 2023 by Daniel Brand
Excellent attention!!!
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July 2023 by Jordin Roach
10/10 best customer service, I will only come to this location!
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July 2023 by Tisha Jones
Very good customer service
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July 2023 by Benito Perez
Very good service and attention
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July 2023 by Nak Loves Jesus
Great customer service
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July 2023 by LEIDI CABALLERO
Excellent service
