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December 2023 by Stu DeWitt
Ya know, service with a smile, and genuine congeniality is very rare these days.Not only was my cut a cut above, but the customer service that Zo gave was unmatched!!Highly recommended!!!
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November 2023 by Michael Cobb
Great location near my new "digs." My cutter has skills!
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November 2023 by Neha Singh
Not listening me at all. Cut hair very short.Asked forcefully for tip.Service: Kids' cuts
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October 2023 by Dave Lockwood
I didn't have to wait, got a great haircut in a short amount of time
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September 2023 by Jesika Nicholson
Sue is phenomenal!! My 2yr old needed a haircut and she was very patient and helpful. The haircut turned out great because of her professionalism. My husband and I go to her as well and she always meets our needs.
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September 2023 by Linda Tomberlin
I went there to get a shampoo, cut, and blow dry. One of the workers told me they couldn't dry my hair because the blow dry lady wasn't there today. Then she said she can't shampoo because she has back problems! She asked the other worker if she could do it and she just shook her head no. If you can't shampoo or dry hair, why do you work in a hair salon??
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August 2023 by Rain K
I left the salon with a huge sinking feeling in my gut. I asked the stylist to cut my hair right above my shoulder and she went up to my jawline. She did okay with my bangs but I am really embarrassed to go out with the back of my head looking like this. It looks nothing like the reference I provided, I wanted semi choppy medium layers but she cut everything super short and choppy. When I pointed out my discomfort both stylists just ganged up on me and said it just need to be "styled". I'm glad that hair grows back so I'll get this fixed somewhere else when it grows out. I've learned my lesson ? ?♀️Service: Haircut
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July 2023 by Kevin McCoy
I went back to this branch today. The gentleman who took me said that he remembered me from before. He asked if I was going to tip him today. I honestly thought he was joking. He made it sound like I was rude for not tipping him from before. He said he expected a tip from before and this time because he said he didn't work for free. Not wanting to cause trouble, I gave him the biggest tip the computer would allow at the end. Unfortunately, I will not be going back to this great clips ever again if their employees are allowed to belittle their customers so publicly.
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June 2023 by Brenda Paladino
I had a haircut at this salon yesterday for the first time. I had read some really good reviews for Tom and so I requested him. I am so pleased with my haircut and the service at this salon. Tom is excellent and I can understand why so many like him. I will definitely be back.
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June 2023 by Jim Killgore
Horrible customer service. This had happened far too many times to me at this location. Sign says "walk in". I assumed that meant they could cut my hair. I ask the wait time, then the person at the counter asked if I checked in online. I didn't even get to respond when someone else came in. Because that person had checked in online, they got the royal treatment. I was treated as though I didn't exist. Very rude, unpleasant and borderline mean. Not going to this location and informing others to not go either.
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June 2023 by Dheeraj Arya
The lady from Shreveport (sorry, I forgot your name) did an excellent job! I absolutely love my new look. Very friendly, took great care.
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May 2023 by Jewel Brown
This location is a good place. The stylists are very professional but the clients are very disrespectful! They don't trust the stylist that they come to get a haircut with. Some of the stylists have been cutting hair for years. The clients come in and treat the stylist like they are students. Which is not respectable! Great Clips was created to offer professional services at affordable prices. You will not find any other salon at this price. It's hard to keep a stylist at Great Clips because most clients are rude and very very disrespectful! And they don't TIP!! My review on clientsService: Haircut
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May 2023 by Mirza Danish Baig
I went for a hair cut @ 5805 State Bridge Rd Ste C, Johns Creek, GA 30097. The person in there insisted that I need to give a tip. On asking is it mandatory, the guy replied in a condescending manner that is it rude. I thanked for the service and left. Tips are optional based on the service a person receives and if you want to make it mandatory then please increase your haircut price. If the person had not behaved in a condescending manner I may havr give a tip. Politeness is always appreciated and gets you business. Thank youService: Haircut
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May 2023 by Anna Zagoruiko
Unfortunately I brought my mom here and she became so disappointed.My fault, unfortunately I saw the add about $9.99 hair cut, and my mom was thinking to renewal of her hair, but she didn't want to go for cutting in USA, because it is so expensive. Anyway, she agreed to go here because of price.Before sitting the chair my mom already didn't like the hairstylist, because she had so bad her own hair in mess, but I asked mom don't make a decision how people look. My bad.She cut my mom's hair so quickly, in some strange order, plus so short, and cut to much from one side, didn't check left and right, and it was different. I showed the differents, she was trying to do something, but it's already cutted to much. And all the time hairstylist repeat "all cutting have to take anly 15 min" (I didn't see any information about it). Another hairstylists were in no hurry to cut.Plus didn't clean her haircutting machine and scissors after previously client.Plus she didn't use hairdryer!!! So client have to go outside (it was cold a little bit and windy!) with wet hair?!My mom was crying all evening.Never again in this hairstyle place.Think twice. Think double twice if you are a girl.Sorry for long. I didn't review at same day, wait a little bit, waiting maybe it not so bad, but it's still bad.
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April 2023 by Rose Fernandez
This is unbelievable I can’t hear us to give a haircut to my kid with scissors and they said they couldn’t take my kids because he was a kid and he will be crying and they were about to close mine that they close at 8 PM and I’m here at 6 PM. I literally just went in through the doors and they just asked me who is getting a haircut when I said that it was my kid they say oh yeah we can’t do it because if he’s gonna start crying and I was g. So didn’t let me sit down or ask and they’re already shutting me down. My kid is a really good kid and he don’t cry when he gets a haircut but they just judge my kid as soon as he walked in.
