-
September 2024 by Linda Palmer
Rudest people on the planet, this location and Winder. They need more training on banking practices. Not helpful at all, and very confrontational.
-
August 2024 by alan batho
If you want a bank that you can actually talk to a human being on the phone with when you have a problem or a question don’t bother to open an account at this one
I don’t think humans work there. I had a question called 10 times and no one answered the phone.
I would give it zero stars if I could
-
July 2024 by Brandi Phagan
Very disappointed in the service I receive at southstate basically any location they wanted to hold a check that was actually from one of their investment firms that they recommended and their representative said there would not be a hold but at the bank they made me wait 20 minutes to try to figure it out and then informed me there would be in hold on my account very disappointed in the lack of communication I will be moving my bank account to another bank. You just can’t get good service these days.
-
March 2024 by Rebecca Krawcewicz
Excellent customer service....very friendly and helpful.
-
April 2023 by Layne Davlin
Horrible bank. Horrible people. No one can pick up a phone a call a customer back. Very unprofessional people. Charge you fees when they offer a free business account. Stay away. Very far away.
-
October 2022 by Jacob Wade
I have had this bank since high school in 2016. I have had 6 people hack my account since then. There is no way to freeze your account in the app or online. RUNN from this bank at all costs. South State does not have a 24/7 account Service for debt cards no matter what they say you'll have to wait until business hours. I have tried to contact someone about a fraudulent phone call, and no one helped me. SouthState representatives connected me to US Bank, an entirely different bank. I tried for an hour on the phone with no help. So now someone has taken $1000 from my account.
-
October 2022 by Cathy Chapman
I have been helping my dad with his affairs and he wanted me to change banks to SouthState. So glad I didn’t. Every little thing has been a hassle. Now to move dads accounts! Horrible!
-
October 2022 by Jacob Wade (Jacob)
I have had this bank since high school in 2016. I have had 6 people hack my account since then. There is no way to freeze your account in the app or online. RUNN from this bank at all costs. South State does not have a 24/7 account Service for debt cards no matter what they say you'll have to wait until business hours. I have tried to contact someone about a fraudulent phone call, and no one helped me. SouthState representatives connected me to US Bank, an entirely different bank. I tried for an hour on the phone with no help. So now someone has taken $1000 from my account.
-
October 2022 by John Doe (John Doe)
I have had this bank since high school in 2016. I have had 6 people hack my account since then. There is no way to freeze your account in the app or online. RUNN from this bank at all costs. South State does not have a 24/7 account Service for debt cards no matter what they say you'll have to wait until business hours. I have tried to contact someone about a fraudulent phone call, and no one helped me. SouthState representatives connected me to US Bank, an entirely different bank. I tried for an hour on the phone with no help. So now someone has taken $1000 from my account.
-
April 2022 by Cathy Shaw
I have been helping my dad with his affairs and he wanted me to change banks to SouthState. So glad I didn’t. Every little thing has been a hassle. Now to move dads accounts! Horrible!
-
February 2021 by L F
Some people at the bank
-
September 2020 by Lara Kern
The employees don't seem to care about customer service and communication. Terrible experience. ?
-
August 2020 by Heather Powell
Amazing customer service. Goes above and beyond. It’s obvious the people at the Gainesville location truly care about their clients.
-
July 2020 by Wilma Linn
I have been banking with this bank for almost 10 years and have not had any problems.I would recommend this bank if asked.Very professional and courteous. Always helpful when I call.
-
May 2020 by Craig Free
You guys use to be the best but now have went down hill tremendously. Your "convenient" banking is becoming more and more of the opposite
