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February 2024 by Brandy Baker
Do not recommend! Couldn’t even get into the unit and then told it was going to take 10 days to get a refund.
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December 2023 by Oscar V.
DO NOT RENT HERE! My valuables were stolen not even a month after moving in. The lock they provided was not even busted, so very high chance this was an inside job. Even if you use your own lock YOU ARE NOT SAFE. Check other reviews.
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October 2023 by Rebecca Chandler
UPDATE: I went to move out today and half my stuff was ruined by rats and the other half was covered in droppings. DO NOT RENT HERE!
This is a good unit for a good price. However, any time I have made a late payment, I've had to call every day for two weeks to get the lock off once my account was paid in full. The last time I made a late payment, I went to my unit two months later, and the lock was STILL on. Why am I paying for time that I have no access to my belongings? It's very frustrating.
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June 2023 by Cheryl E
*Update 12-9-22: It has now been 5 weeks since I rented the unit. I was able to get them to cancel my account, but I still have not received a refund for the $149 I spent. And I have never received any communication from the management. I have submitted a complaint to the Georgia
Department of Law's Consumer
Protection Division.
I rented a unit via the website on 11-4-22 & paid for the first month plus deposit and setup fee. I got a confirmation & gate code via email. I went the first day to access my unit but the gate wouldn't open. I called them but got what sounds like a call center. I was told they would contact the manager & call me back but they didn't. I called again & again over a 9 day period of time and each time, I got the call center & they said they would contact the manager & call me back but I still haven't received any contact. I definitely would not recommend this storage facility. It's worth the extra money to go to a place that has an actual person there during the day that you can speak to if you have any issues.
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June 2022 by K. Denise Brown
I have had a storage a this location for over a year.. it infested with roaches and rats. I had my unit broken into they cut my lock and replaced with their lock. The stole a lot of my valuable things. I have called the number listed and ask to speak to owner several times with no retuned call as of yet. This is the worst storage I have ever rent.. I'm scare to even keep my things because I don't want to take roaches and rats to my home...If I could give the a 0 I would.
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June 2022 by J
Great facility and convenient location
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June 2022 by Catie Conner
If i could give negative stars I would....DO NOT trust your belongings here!! Our stuff was stolen not even a week after renting...the lock was cut and valuables were gone....
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June 2021 by George New
Seems a ok storage. Haven't seen mice or bugs. Police may sit there at times as well, good thing. I wonder if the cameras work there a personal question. They do insurance, a plus. Gate issues but are being fixed. Why I don't 5 star, I wish there was a easier way without a vehicle to get in and out of the storage area. I've rented a unit for about a year no payment issues. It seems ok ask questions tho, like camera, mice control. I add my own perfection incase.
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June 2021 by corey hunter
Good luck getting your deposit back from this place I moved out of my unit on 10/24/20 cleaned and swept the unit out like I was asked to do and have called every couple of weeks and all I get is we will check with the owner and get back to you but I never hear back from anyone.
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June 2021 by K.C. Bones
V owner is extremely rude and non-understanding I was removed from the storage facility due to a break-in that was down from my unit and I was accused of being a participant in this break-in when having nothing to do with the situation at all. I cooperated as much as possible with the owner he made verbal contracts with me in front of police and broke them. The whole situation was horrible and I would not recommend using the storage units to anyone period on the contrary the maintenance man was extremely helpful and the facility itself was fairly well kept but I stated the owner who interjects himself into every aspect of your storage and what you're doing locked me out of my unit threatened me and forced me to move my things in less than 24 hours because of false pretense and judging me for the vehicle that I had had a wreck in very much prejudice against people of low income so I don't recommend this place as long as the owner has anything to do with the units themselves.
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June 2020 by JUDY FITZGERALD
Right storage building and close no one can get through and they are humidity controlled great people and good service
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June 2020 by dee robinson
Very well maintained units, customer service is friendly and very helpful .
I will definitely use this company again and let my family or friends no about this place if looking for storage
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June 2020 by Stephenie Black
I have rented a storage building there for years! Have no complaints at all. I was happy they put up a fence when they bought the facility.
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June 2020 by Thomas Snow
Very easy to deal with and the grounds are maintained very well.
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June 2020 by Sandy Nichols
Wonderful place, easy pay online and wonderful people to deal with on the phone. 5 star all the way.
