October 2021 by Wendy Michelle
My labradoodle was shaved to the point he had several bald spots. The shave is completely uneven. He is an inside dog who is groomed ever two to three months. There was no reason to leave a dog who spends most of his time inside with bald spots. I could have done a much better job. At least his shave would have been even without gaps everywhere. Even his tail has bald spots!
September 2021 by NhtyBeats
Absolutely enjoy coming here. 5 stars
September 2021 by Antonio
Everyone was super friendly, very informative, treated my puppy with great care as if it was their own puppy. Did the hair cut exactly as I asked and even finished way before the estimated time frame. Overall great experience and would definitely recommend!
September 2021 by Stephy Rangel
Too many good stuff for my cats and my puppy! I love spending time here and looking around. They have all you need for all your pets needs.
September 2021 by euphrayles
Always a pleasure to have my 2 Doberman pincers groomed each week.Each associate handles them with care and responsibility.They love to get their baths, brushed and nails done.We have never had a bad experience with this store over the last 5 years and through the pandemic.Thank you for all that you do to make my babies happy and give them a morning out for a few hours.Remember to tip you groomer, be courteous. They are people too having to deal with your self spoiled “children”, mine definitely are spoiled and thankfully, get equally as spoiled at PetSmart.
August 2021 by Edith Walker
Great experience. This is a great place for dog grooming. They were so loving with the dogs. My dog was so calm with my groomer. I would recommend this place to all my friends.
August 2021 by Roland Benjamin
I've been coming here a lot lately due to the fact that my son bought me a exotic Chinese Fighting Fish for Father's day. Not only are they close by but the staff here is very knowledgeable and friendly and they have a good selection of fish and accessories...
August 2021 by Christina F.
Wonderful staff. Due to covid things are a little off but they genuinely care about your pets even after you leave the store
July 2021 by Daniela D.
I made a grooming appointment at this PetSmart location for my small dog, Polo with Liz. Not long before I dropped him off, I received a call that I had to pick up my dog because she couldn't continue to groom him. There is no excuse for the way that they treated me and my dog, imagine my surprise when I picked him up and they had completely shaved all the hair on his body but didn't touch his head or his tail. The only explanation they gave me was that she couldn't keep working with him because he was "moving too much" and she refused to fix the issue when I got there, simply because her shift was supposed to end soon. I don't understand how the management couldn't fix this. Obviously, I will never take any of my dogs back there again. You shouldn't either if you care about them, it is very clear that the staff in this location don't really care about you or your best friend.
July 2021 by Edd Smith
Perfect trained kind helpful staff . i got my ball pythons from them there both great eaters and both are sweet
July 2021 by Enlightened Lucy
I love PetSmart. Everyone there is nice. But the last time I was there I asked the lady a fish question. She got stuck on the fact that I was putting my goldfish in a 20 gallon tank. I understand that she's been trained to tell people that they actually need a 30 gallon tank. But I asked her how to take care of my fish and she kept telling me about the 30 gallon tank. She never told me any other information even when I went back to her again. I just figured it out on my own. Again not mad oh, but it would have been nice to learn some new information instead of having the same information told to me about three times.
July 2021 by Lisa Eden
Staff is nice however is not equipped to handle dogs that are difficult in the grooming salon at all. I have taken my large dog in to Petsmart in Florida for years for nail grinding and they always handled her and got it done. This store can’t handle her and it’s very discouraging. They called in the manager and instead of just assisting and holding her still he decided to just call it quits. Dude all you had to do was help the tech hold her still! It’s not rocket science really. Now I have to find a solution. Don’t bring in a difficult dog..you will waste your time.
July 2021 by Jenny Holcombe
Easy to find what I came for.Good price.Good service.
June 2021 by Captain
Their staff are a little stretched thin, like the rest of us, but this doesn't stop their great costumer service. As soon as I found someone (and she was done helping the costumer she was with) she explained everything I needed and took me right away to the product I had requested. You have very helpful, caring and informative staff. It may take them a minute but well worth the wait.
June 2021 by June Bailey
My granddaughter, her new puppy Hero and I went to Pet Smart to pickup some kitten starter milk for 5 tiny mice. When you take a puppy in a store it's like taking your cute little baby in a store. Hero is well behaved to only be 9 weeks old and he draws much attention with his overload of cuteness. We looked on our own for a little time then a store employee must have seen us looking everywhere. She ask if she could help us . She took us straight to it. Really it was a pleasant shopping experience today. I definitely recommend Pet Smart for your pet needs .