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February 2024 by Donna Mathis
I alway look forward to going in for inspections for my warenty the staff here is amazing they pay such close attention to detail and are so friendly they are all amazing. Highly highly highly recommend Kay's and the staff at this location.
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February 2024 by Debi Disharoon
Laurie and Tammy are so precious! Very helpful
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January 2024 by Taylor Lattal
Went in to ask about sizing for a ring that was being bought online at Kay. Immediately was told that they don’t do sizing in store. That I would have to buy the ring online and get it resized. Had no issues going to Jared and having it done, so just decided to spend my money there. Very disappointed with the customer service at this store.
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December 2023 by Santos Pérez
Do not buy earrings here, they are very unsafe. I bought these models at the Gainesville Ga KAY jewelry store and they didn't even last 3 months, one earring came loose, I was sad because it costs me money to make money, I went to the store to see if I could buy an earring to replace and they told me no It was possible, I asked if I could send them to personalize them, they told me they would cost more, I got angry when they told me to buy others! If you spend my money on something that is not safe again, it will mean that I will lose another in the future. I will not trust them again, I will not return again.
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December 2023 by Nick Beard
Tammy, Emily, and Laurie did a amazing job with helping me find a wedding gift that was budget friendly! 10/10 recommend going to see them!
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November 2023 by Teodoro Belisario
I saw the message from the person who lost the earring, and if it's true those earrings are useless, I bought them for my niece and they were lost and the only thing was that I bought more hahaha I couldn't believe that made me angry as if the silver one wasn't worth it, I was going to decide to buy others and I saw that comment and I don't even have the courage anymore, I definitely won't buy more in these places
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October 2023 by Dorian Straszewski
My Wife and I have been looking for years to find an enhancer that fit her ring. Kay in Gainesville, GA had the perfect one. We would like to thank the ladies at the store for getting us a great price and extremely quick turn around on getting the ring soldered together.
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October 2023 by Linda A.
Kay’s Jewels-Gainesville, Georgia has been a wonderful company to do business with. I’ve been a client of their’s for 33 years.They strive to “please”. Employees are kind, pleasant and courteous. Just recently I stop in to check out any new items or sales and was greeted like a friend. And on the summer, Southern day…I was offered a place to sit and given a cold bottle of water. Kay’s isn’t just about sale-ing quality merchandise. But, making you feel like family. Thank you, Kay’s for taking such good care of me for 33+ years.
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October 2023 by Ray Waldrep
I love this store for 3 main reasons Tammy, Emily and Laurie the are not just great sales associates but they show they care about me as a person I will be shopping here for as long as I am around thank you so much ladies see you again real soon!
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October 2023 by Emily Holt
Miss Tammy and Miss Lorie are ANGELS! They have made every experience with Kay Jewelers such a joy! Gainesville Kay jewelers will have my business for life!!
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June 2023 by Catina Beasley
Beautiful is not enough words to describe my experience with Tammy and Mrs. Lori Trusting my ring to come to life is such an amazing experience. Thank you Kays Jewelry and the team, Many blessing. My heart stopped I'm full of nerves you made my love so much more greater .stunning!!!
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June 2023 by Ty Kaine
Exceptional customer service!! Went above and beyond to help me find the perfect gold necklace!! Absolutely LOVE Tammy and the rest of the team!!
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May 2023 by Brandy Leverette
I had the absolute best experience and highly recommend! Thank you again Tammy and Laurie for being so kind and gracious!
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April 2023 by Joshua Weaver
My experience was phenomenal the knowledgeable and support Tammy, Lori, and Tara was above and beyond!! They were also able to help me find the perfect gift and rush order it so I would be able to take it with me on my anniversary trip.
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March 2023 by Johnnie Haygood
I stopped in for a last minute Valentines gift for my sweetheart. Tara M. helped me pick out some really nice earrings and helped me save some money too!!Excellent customer service!!