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July 2024 by Wil Snyder
My parents have a checking account with WF and a safety deposit box at this branch. Christina Smith has been extremely helpful handling the process of filing our Power of Attorney for my mom since my dad passed. Very friendly and professional. And the staff did a good job assisting my sister in accessing the safety deposit box, verifying her documents, and providing any help needed in a friendly and professional manner.
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May 2024 by Kimberly Barber
Christina Smith was awesome helping me get my daughter's account situated. I had some fraud done on my account and wanted to take extra steps to make sure all accounts were secure! She has gone above and beyond to help us! My husband and I will be coming back Saturday morning for her to continue to help us!! Thank you, Christina!
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January 2024 by Dorian Wilkerson
I recently had the pleasure of interacting with Neveen Elgendy at Wells Fargo, and I must say that the customer service experience I received was absolutely exceptional. Neveen went above and beyond to ensure that all my needs were met and that I left the bank feeling satisfied and valued as a customer.From the moment I entered the branch, Neveen greeted me with a warm and friendly smile, instantly making me feel welcome. She patiently listened to my concerns and questions, demonstrating a deep understanding of the services offered by Wells Fargo. Neveen's knowledge and expertise were evident throughout our conversation, as she provided clear and concise explanations, leaving no room for confusion.What truly stood out to me was Neveen's dedication to finding the best solutions for my specific financial needs. She took the time to assess my situation and personalized her recommendations accordingly. Neveen's attention to detail and commitment to ensuring my complete satisfaction were truly commendable.Moreover, Neveen's professionalism and excellent communication skills were evident throughout our interaction. She was attentive, responsive, and made sure that I understood every step of the process. Neveen's ability to convey complex information in a simple and understandable manner made the entire experience much smoother and more enjoyable.I cannot emphasize enough how grateful I am for Neveen's outstanding customer service. She exceeded my expectations in every aspect, and I left Wells Fargo feeling confident and reassured in my financial decisions. Neveen's genuine care for her customers is truly remarkable, and she is a true asset to the Wells Fargo team.In conclusion, I wholeheartedly recommend Neveen Elgendy to anyone seeking exceptional customer service at Wells Fargo. Her professionalism, knowledge, and genuine dedication to customer satisfaction are truly commendable. Thank you, Neveen, for making my banking experience a truly memorable one!
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December 2023 by Queen Shanise
The line was not long, so I went in and came out...
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July 2023 by N S Prasad
Wells Fargo Bank
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March 2023 by Larry Person
Manager was not helpful.
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January 2023 by makala stamps
Worst bank ever the tellers don’t know anything they don’t have the correct supplies to help customers I will not go here again
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November 2022 by Jennifer Jerman
They have 1 teller in the front and 1 at drive-thru. Waiting 20mins in line with teller waiting for a simple cash deposit. 5 people waiting behind, terrible service. Hiring more people, pay better, do better...your employees are not happy.
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October 2022 by AMG Travel, Investment, Cars & Entertainment (AMG-DreamW
Sad experience for customers. Branch manager declined to make a wire transfer informing I should do online or if I wanted assistance I would need to wait two days to come to the branchHorrible customer service
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July 2022 by AMG Travel, Investment, Cars & Entertainment (AMG-DreamW
Sad experience for customers. Branch manager declined to make a wire transfer informing I should do online or if I wanted assistance I would need to wait two days to come to the branch
Horrible customer service
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November 2021 by NaGringaBR USA,Viagens,Carros,Gastronomia&Vida (NaGringa
Sad experience for customers. Branch manager declined to make a wire transfer informing I should do online or if I wanted assistance I would need to wait two days to come to the branchHorrible customer service
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November 2021 by Sam Smith
Do not go to this Wells Fargo location.. worst bank ever, nobody answers the phones, the staff is very rude just very unprofessional they need all new workers up here
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April 2021 by corey mack
This branch is by far THE WORST in terms of customer service. Rude and unprofessional. I just may leave this bank after nearly 20 years because of this branch. Go else where that they will appreciate your business.
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April 2021 by Paul Birkhead
The customer service is absolutely horrible at this branch. If you're looking for a pleasurable banking experience, look elsewhere.
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March 2021 by Sperry Graham
If you can go after lunch time and not on a Friday thru drive thru, then your wait is about 10 minutes! Otherwise, bring a cup of coffee and plan to wait...relax..make use of your longer wait.. .
