March 2020 by Sharon Cole
Customer service, I had the worst experience with the tax office today. I called today to find out what was needed on my part, as I turned in paperwork for my 100% military disability, last year....I am NOT familiar with the process and simply needed guidance. The guy that I spoke with was demeaning and condescending and down right rude to me. He told me he was not responsible for turning in paperwork to my mortgage company (which was common sense as he did not know who my
