Great service. Not cheap, but very thorough. I have an A8 with >100k miles and a couple strange problems. Glen got the most experienced person on it and it was resolved without a lot of expense and time. I feel good about this car going forward, so that’s all good.
October 2023
Have called their parts department 7 times now over the span of 1.5 hours. Someone picks up and says parts hold and immediately places the call on hold. 8-11 min later the call is dropped. Left a message for the parts manager AJ. Doubtful that he will return the call. Sad I have to go to another dealer for Audi parts.
October 2023
Fast and sufficient. Great customer service. I really enjoy how they use technology where you can text the service associate and technician work on your car. The technician provided a video introducing themselves as well as identifying the conditions of your car and what they will be working on. Truly impressive.
