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October 2024 by ashley hirsch
If I could give you a million stars I would! I brought Oreo in this morning for pain. You guys were so good with him. Thank you so much for taking great care of our big guy!
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September 2024 by D
Took my dog Laila to emergency on Saturday for difficulty breathing. She has lymphoma also. Told them she can't breathe thru her nose. They prescribed me cerenia that's mainly is for nausea and neomycin for eye infections? Why would they do that. And charged me for an ultrasound of her abdomen when issue is in her lungs. My dog has died no thanks to them. If there was nothing they could do they should have said that instead of charging me 363.00 for nothing. I'm sure it was because I had just said I didn't want to put her to sleep but seems like they should have been able to give her something to breathe better. Disappointed with Dr. CALCUTT.
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September 2024 by Kathy Jones
Was Just there on September 21 2024 walk in didn't get a warm greeting! very unprofessional at the front deck they need to do better,then I go the back the vet doctor came wasn't friendly at all very rude as much money I spent I was hoping on better service,will never take my car there again,and my fur baby still not eating or drinking,they may be hearing from me again ........
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September 2024 by Aisha Robinson
My dog was outside playing at mom’s house when my mom noticed that she was bleeding and shaking her head violently. Our vet was closed so we quickly rinsed her off and brought her to this emergency vet. We noticed that she had something stuck at the roof of her mouth. Thankfully they were able to assist quickly. We greatly appreciated your kindness!!
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September 2024 by Judy Bradley
We were staying locally and had an emergency for our 11 year old dog. The staff and Dr. Allan were absolutely amazing, thorough and caring. Thank you so much.
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September 2024 by Summer D
Front desk staff is very rude and lack basic customer service skills. They'll leave you in an exam room for hours without any updates.
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August 2024 by Ke Turner
My bully needed emergency surgery! They were extremely thorough and saved my babys life. The vet techs were so great when I called about her aftercare and very prompt when I needed her medical records for pet insurance!
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July 2024 by Katherine Barachina
When I brought my dog in he was literally knocking on death’s door. He had ingested a pork bone. By the grace of God and the excellent care he received at Village Vets, he is now recovering nicely after 5 nights spent in the hospital. I can’t put into words how grateful we are to the staff at Village Vets. Thank you so much!
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July 2024 by Jacob
At a time where we felt devastated for the choice we had to make to lay our best boy Toby to sleep, I cannot say enough good things about this place.
Over the weekend, our guy had been battling for awhile and told us it was time to go, and we stumbled through a phone call with the receptionist with what to do as it was our first time having to do this with a pet. She was so patient with us as we struggled to get coherent sentences out and very comforting in answering our questions.
When we brought him in, they were very compassionate and gentle with us and got us into the care room right away so we could hold him outside of his crate in his final moments.
We aren’t wealthy by any means, and we struggled with the decision given we couldn’t afford the test suggestions other vets had recommended us do. The doctor came in and was extremely compassionate and talked us through everything gently and laid a lot of our insecurities and doubts of our decision to rest by affirming what he believed was the correct choice. The doctor allowed us to hold him which I have heard some vets do not allow, and talked us through every step of the way. They wrapped him in fresh towels and loved on him in a way people who truly love animals would. As we have tried other vets and can confirm, just because someone is in the animal welfare industry doesn’t mean they have a huge passion for animals, but the people here LOVE pets and what they do.
I seriously cannot thank them enough for how they made us feel, and the care they gave to our Toby as I’m sure they go through this quite often and could become calloused to the experience. They are great people and will be our first call from now on.
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July 2024 by Logan Cooper
The Village Vets is the best vet in Atlanta, hands down. We've been bringing our cats here for years and we've always gotten excellent service and care for them. The Drapers helped diagnose and treat one of our cat's diabetes and Dr. Cotton recently helped with a urinary blockage for another. The doctors are always happy to sit down, discuss your pet's problem and help answer any questions about the treatment and recovery.
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July 2024 by lizzie Mullor
I took my dog here earlier this morning and was extremely disappointed and upset with the staff. I arrived at around 1:50 and about an hour later I was seen by the vet. She did great and I have no complaints about her service or the way she treated my dog and I. However I was extremely offended by the vet tech/nurse that came in before to talk about what was going on with my dog. I have an extremely anxious yellow lab that I usually give trazodone too however since I wasn’t sure of what was going on with him I thought it was best to not give him any medication. The man was extremely upset that my dog barked for the first 45 seconds of him being in the room and said he wouldn’t be able to talk if he kept barking & that my dogs bark was painful to hear. My dog was obviously anxious and in some sort of discomfort. He continued to make passive aggressive comments through the conversation and I feel like he was just not wanting to be there in general, which was extremely offensive to me. I don’t understand the point at working at a Vet if you are just going to seem like you hate animals. After this visit I will NEVER be returning and hate that I felt this uncomfortable and judged.
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July 2024 by Ilene M
This place has ZERO compassion for a sick animal AND their owner!!! The girls that work there are the rudest people ever!!! I wouldn’t go back there for ALL THE TEA IN CHINA!!!! ??????
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July 2024 by Valerie Sadid
We were out of town visiting Atlanta and our dog we traveled with was in need of urgent care. We franticly googled and found Village Vets. When we arrived the staff was really understanding and helpful. My dog was in need of a muzzle and they helped get the right kind and get him seen quickly. The vet tech that took our dog in really listened and was everything we’d expect and more. Dr. Hand was our vet was really fantastic. For an emergency clinic, we honestly didn’t feel like it was at all. It felt like we were back home with our regular vet team. She was thorough, caring, a great communicator, a great listener, empowered us with all the info to make decisions and such an advocate for our dog. We ended up needing further care with a specialist and she helped facilitate over a weekend. I am forever grateful for Dr. Hand and her team. I would recommend them for anyone in need. Being out of town and going through an emergency scenario, they really put us at ease. Being at several emergency clinics before, I cant say enough good things about this clinic. You can know that this group has your back and will do everything possible for your fur babies!
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June 2024 by Luke Phillips
I took my cat here for the second time today after my wife had taken her earlier in the day. I was greeted at the door, taken to a room and sat there for an hour and 40 minutes. Heard the staff in the back laughing, joking, ordering food. No one came to update me on when my cat would be seen. My cat had gotten progressively worse throughout the day after being seen here the first time. This is not an emergency vet clinic. There is nothing emergent about their practice, I’d struggle to call it professional.
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June 2024 by Ls Three
My dog started having seizures late at night. This was the only place I could go. They charged me almost $2000 and told me that would include a 24 hour visit. I received a call about 12 to 14 saying my dog was ready to go. Once there And they brought him into the room. He had had another seizure. Instead of keeping him for the remaining time, they told me it would be an additional thousand dollars for them to keep him after had already paid the previous amount. They returned my dog to me a condition that was worse than when I left him this was yesterday . He died today. I wouldn’t recommend your pet depending on. They are only about money. Rip mamba
