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February 2024 by Beverly Hawkins
The drive through is never open and it takes 30 minutes to an hour inside with 1 teller. This is no just a one time thing. It’s happening so much I may change banks.
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September 2023 by Brittany
Don't ask for help at 4p. Older lady with red hair will just say no because they close at 5pm. I may need to switch banks for better customer service.
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November 2022 by Christie Davenport
This is the SLOWEST BANK I've ever had to deal with and I have three different accounts at separate banks !!!!!! They do not acknowledge that you're even standing there waiting for the 20 to 30 min time to actually get waited on....AMAZING WHERE HAS CUSTOMER SERVICE GONE TO ?!?!??????
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October 2022 by Josh tolleson
Great clean bank, with amazing welcoming staff ready to help!!!
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October 2022 by Vipulkumar Chaudhari
Anthony Russell very kind & good response
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July 2022 by Daniel Buhler
Like other reviews, I tried to called several times and kept getting caught in the electronic phone tree. These guys will not answer their phones.
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June 2022 by RE93
I've been trying to call no one answers made an appointment and got out of work now they tell me it's canceled my appointment, they need better management or do something I hate this place never going back again
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December 2021 by Heather Templeton
I have been trying ALL day to get a live person on the phone. It keeps saying they are helping other customers and I could get someone to call me back in 45 minutes. Nobody has called me back yet and I have called 3 different locations. All I want to do is talk to a real person!
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October 2021 by Redneck Radio
Absolutely terrible! Could not talk to a real person. Put on hold for Infinity. Wells Fargo is a joke. I'm closing account and I've been banking there since it was First Union. Over 30 years. Not anymore. Says they are experiencing unusually high call volume. Probably people closing accounts.
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October 2021 by ImOG &ICUnow
The bank was closed on the inside so you could only go to the drive-thru. The employees working there at the window were very courteous and helpful. My wait time in line was fairly short as well. Good people to work with.
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October 2021 by Crazy Jed
Absolutely terrible! Could not talk to a real person. Put on hold for Infinity. Wells Fargo is a joke. I'm closing account and I've been banking there since it was First Union. Over 30 years. Not anymore. Says they are experiencing unusually high call volume. Probably people closing accounts.
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February 2021 by Wes Phillips
The bank was closed on the inside so you could only go to the drive-thru. The employees working there at the window were very courteous and helpful. My wait time in line was fairly short as well. Good people to work with.
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February 2021 by Amber Parker
I have banked at this bank for over a year and a half now and when this COVID-19 impacted my family, this bank was here to show their support to the fullest which I'm so grateful to have them in my corner when it is needed the most , Thank-you Wells Fargo and to all your employees and the late night third shift workers who are there to take my calls when I call the most when I am at work as well.
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December 2020 by J.D Coley
Always a horrible experience,every time I go here...
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September 2020 by Donnita Lofty
When I messaged them to find out what was going on, they had no ideal. They got back with me in less then 3 mins telling me what happen.
