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July 2023 by Lorrie Ellis
I was not happy with this bank the last time I had a problem with my debit card but this time they were much more professional and took care of my problem quick! Now I just hope I don't have to wait 2 weeks for my replacement card again! ?❤️✌️
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July 2023 by Towana Kemp
First time customer at Bank of America in Dalton ga there was sticky stuff all over the floor where you get in line to see the teller let the guy that helps with customer service know there was something sticky he said it was there when they got there this morning and it's fine it's strange that people walking on top of sticky stuff and nobody took the time to clean the floor ?
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May 2023 by Tony Wilkie
Watch ur money when using this place, they are not professional at all... been inside dealing with these guys, gonna go with a different bank for sure!! Recommend everyone do the same!! EARL RODRIGUEZ was the supervisor today, I'm sorry Amanda from customer support... I don't do Twitter to reach out... and thank not much u can do... a check was deposited with mobile app, from a bank of America check... and now u say I have to get a new check because of yalls mistake...
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May 2023 by ERIC LINARES
I have no complaints about them 10 yrs and I still with them ??
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May 2023 by Emely Perez
I had a very positive experience at Bank of America Dalton. Customer service was on point, everyone was so eager to help me, and I was in and out of there in 20 minutes. Dana assisted me, and she did a very well job. I received my document/card I needed to my home not even 24 hours after leaving I was so shocked at how fast it was. I love to give credit where it’s due, and I am extremely satisfied!
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May 2023 by Salina Feeley
For a bank as large of BOA you think they could afford to properly staff to have the drive thru open. It's been over two weeks since it's been open . Very inconvenient when you have small children
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February 2023 by Toni Elise Doll
The people at this bank are always kind and do their best within their means to help me whenever I have problems. Just recently, a Ms. Alma fixed a problem and helped me get my new bank card. Thank yall!
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January 2023 by Rodney Bearden
Well Bank of America is Not a great source for your banking needs.In the last 5 Months. I have had to replace my debit card 7 Times, I was hacked? They assisted me fair in the beginning. However that quickly changed after my losses continued upwards of $2,000.00 Dollars Total. However they did repay me Most of what I lost. I have switch to Regions. I only wish is to prevent such from happening to You. I am Rodney Bearden
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November 2022 by Dylan Reed
My account was hacked into and I was told over the phone after waiting 4 hours they finally tell me to go to a bank in person then they terminated my account
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November 2022 by Maxmara miranda
excellent personal service from everyone, but the best for me is Miguel Chacon
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October 2022 by María Fraire
Bad only one Bank and they removed the ATM of Glenwood bad
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September 2022 by Carrie Fleming
At some point you can't deposit cash
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August 2022 by Edson Javier
The atm stole $2k from me one time. They refunded it 2 weeks later but I wasn’t sure if I’d get it or not. 2 stars for $2k
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July 2022 by Heather Burton
One lane open in the drive thru and it took over 10 minutes to process my deposit once I got to the window. Poor customer service!
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December 2021 by Coco Sophie
They never answer the phone.I switched from Kroger pharmacy to a local pharmacy for better service and it seems I’m going to have to switch banks too. The wait is always so long in the bank and only have one or two tellers even though it’s busy.