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January 2023 by sir big gucci chat
Don't waste your time trying to look for this store it doesn't exist
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August 2022 by Kel Jordan
Store don't open on timeIt's 1023am on August 4th 2022 still not openedI have to go to work and can't get in pay my bill. I'm off at 9pm. Store be closed at that time
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July 2022 by Tony Goudy
I just visited this store st 4:10pm. The young lady is always so RUDE. I walk in and she blurts out, how can I help you. Sooo disingeniuos..Management please get it together!
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July 2021 by Kristina Shockency
Samer was very friendly, polite and helpful!
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February 2021 by Krissy Shockency
Samer was very friendly, polite and helpful!
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June 2020 by Kenyetta Scandrick
I went in this Dogwood store on 06/19/2020 and them sisters had a very nasty attitude.... I said Good Morning they just looked at me so I figured maybe they didn’t hear me ?♀️ So I said it again still nothing smdh so I took my business elsewhere. I wouldn’t want people like them working for my company so bad for business. And one of them was the manager very sad customer service
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June 2020 by James and Ashley Pinson
TERRIBLE CUSTOMER SERVICE!The guy that works at the store is extremely rude. My Fieance went to purchase a phone and they were out of most of them,we decided on one phone and it was one price got to the counter it was significantly higher. Instead of nicely informing us of the price change he ran over to the counter and switched the price and said it went up today very rude! We called corporate and made a formal complaint and they will be in contact. They informed us that wasn't how you're suppose to do business.... Don't waste you're time at this store!!! If I could give NO stars I would.
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March 2020 by Marissa F.
I went in for my annual upgrade. They actually had the phone in stock, unlike the other locations. Service was quick and friendly. They both made friendly conversation while everything was being set up. Which is better than most of the locations here where it's just awkward silence which makes the wait seem longer. They also offer name brand Bluetooth accessories, and not those cheap ones that I've seen at the other locations. 5/5 in my book
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November 2019 by Jasmine Davis
Excellent customer service. Extremely helpful!!!
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September 2019 by Tamara Thompson
Brett provided excellence service helping upgrade my son's phone. Easy, quick service!
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June 2019 by Sylvia Elliott
DON'T GO THERE!!! My husband brought a phone from there and it didn't work had it less than 10 minutes. They didn't exchange it or could give our money back. Very Very Bad Place. If I could give it a zero I would.
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November 2018 by Kahla W.
The employess at this location are rude, entitled and immature. They sold me a phone that didn't work and refused refund.
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July 2018 by J P
While the lady was very kind and helpful, we waited FOREVER for service and then get nails were so unmanageably long that she couldn't open and close the phone cases to put in the SD card which I still don't have properly mounted in my phone or put the tempora glass on the phone right so it never adhered to the phone properly enough to be able to use the phone till we finally had to remove it! I spent a lot of money there for things we didn't walk away with and this is disappointing for a dealer we've had a long term business relationship with over the years.
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July 2018 by Adrian Carter
The staff and manager (Moe so he told me)at this location allowed my ex husband to make changes to my plan without any info. I had just changed my pin number a hour before he made changes. They don't care about people privacy, they just want the money. After receiving text messages saying changes were being made to my account, I called the store and could clearly hear my ex voice making the changes. I told the girl I didn't authorize anyone to make any changes. She said sorry and hung up on me. I came back and spoke to the so called manager and he tried to put the blame on customer service. Saying they can't make changes in store.I reported them. I hope they go out of business.
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June 2018 by N S
While the lady was very kind and helpful, we waited FOREVER for service and then get nails were so unmanageably long that she couldn't open and close the phone cases to put in the SD card which I still don't have properly mounted in my phone or put the tempora glass on the phone right so it never adhered to the phone properly enough to be able to use the phone till we finally had to remove it! I spent a lot of money there for things we didn't walk away with and this is disappointing for a dealer we've had a long term business relationship with over the years.
