Walked in at 3:50 PM to open a business account. There were 5-6 people at the branch. They all said sorry it takes too long to open a business account. Please come back tomorrow AM! Shameful service!!
September 2023
Refused to cash a check for me that was from there financial institution. Teller advised me that I needed have account to be cash a check which didn’t make sense.
October 2022
If you want your identity stolen, bank here! Never opened an account here, but Truist allowed someone else to open an account online in my name without going into a branch and showing ID.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.