-
December 2023 by A
This pharmacy is wild. I’m not sure if the pharmacists and techs think we can’t hear them behind the counter, but nearly every time I’ve had to wait in a line (which is frequent, and I’ll get to that), I can hear them making fun of or bad mouthing customers (e.g. “She called asking for a 3-month supply, but that drug is on back order so I had to tell her ‘sweetie, that’s not how this works.’”). Every comment they make about the people they serve is derisive and condescending. There’s very little warmth, compassion, or understanding.When you finally do make it to the counter, you’ll be barely acknowledged by some sour looking worker who acts like your mere presence is an inconvenience. Their tone is always on edge and slightly annoyed, daring you to argue with them. All of this behavior is witnessed and even modeled by managers. It’s asking the world to receive even a shred of just basic customer service.Sometimes when the line forms and wraps around aisle, the cashier will use this opportunity to engage in a lengthy private conversation with a favorite customer or coworker, while the queue looks on helplessly. No pharmacist, manager, or other tech will step in to help customers. I’ve waited as long as 40 minutes in a queue of 6 people.Every experience here is unsavory. They don’t care about their customer’s time or dignity. They’re bar none, the worst pharmacy in town. I hate to say it of a Publix, but I’ve endured them for over a year and at this point, it’s masochistic.If you’re Publix corporate reading this, I hope you lay the whole team off an start anew.
-
January 2023 by Peggy Lemear
I mostly only use the pharmacy. The prices for groceries are pretty higher than other stores
-
December 2022 by Danny Elrod
I switched pharmacies hoping to get better customer service and they said they would sync your perscriptions if asked. My definition of sync means all your meds will be refilled at the same time if the quantity is the same. It seems that the pharmacies definition is quite different. And customer service is something you can find in the dictionary under C and S.
-
November 2022 by Tiericka Morris
They were the only pharmacy in town that had some medications my daughter needed after an urgent care visit.I greatly appreciated that and the staff were very friendly!
-
July 2022 by Yusuf Hassan Yahaya
Marchanttrade-Benjah Raphael I was lucky enough to get to know Mr. Benjah Raphael in my Forex trading career. Since then my trading has increased a lot. Mr. Benjah Raphael provided a Unique trading earnings. It is really one of a kind and has it's own league. But i can confidently say that, marchanttrade is the most useful and has really increase my life and family standard. you can also invest with him safely. WHATSAPP NUMBER :+12482068264 EMAIL ADDRESS :
[email protected]
-
July 2022 by Sirajo Salley
Marchanttrade-Benjah Raphael I was so lucky meeting Ben Raphael he is so reliable, trustworthy and very honest. Today I have realize how interesting it is to be stable financially with the help of Ben who is always there for the traders and I want to thank you for your help and love you showed me. WHATSAPP NUMBER :+12482068264 Email:
[email protected]
-
May 2022 by Adam R.
Normally Publix is great all around (service, product quality, etc). This Publix is not. Deli staff DO NOT have a sense of urgency especially when there is a line. If you order online for a sub it generally isn't made UNTIL you arrive to pick it up. Produce manager needs to PERSONALLY CHECK EVERY ITEM! I have more than once found rotten and disgusting produce because they don't properly rotate their stock. Overall this store needs a lot of higher ups to come through on a more frequent basis to inspect it
-
November 2021 by Missy Llewellyn
All around good place to shop. Their BOGO’s are second to none!
-
September 2021 by Brianna Luhring
they’re nice, however my birth control order is almost never in on the day they say it will be. i order it a week in advance every time.
-
September 2021 by Wayne S.
What's the point of ordering online if they don't start your order until you ask for it? I'm trying to be considerate by not clogging the deli line in peak hours, but after standing for 20 minutes waiting for my order that was supposed to be finished already, I had to ask about it. They asked the name on the order and THEN started to work on it. Don't make another order option then crap on the system. *EDIT* They ended up not charging me for the sandwiches, which I appreciate. Unfortunately they tried making these so quickly once they realized I had been waiting for so long that they were gross. It looks like they tried to double the meat, but they used Publix brand when the online order was board head. They also overstuffed everything which made the sandwich go soggy. I can barely appreciate the endeavor to make it better, but it failed pretty miserably. I'll still shop here from time to time, but I think I am done with their deli service for awhile.
-
July 2021 by Allie Williams
Warning to anyone who orders a multiple layer round cake: Don’t do it. This bakery department doesn’t know how to make cakes that stay straight. Also If I request a cake with sprinkles and no writing, wouldn’t you think that means the whole cake should be in sprinkles? Apparently not according to Publix. You even had my cell if there was any confusion you could have called me. This is the second time I get a cake from y’all and it’s like this. Never ordering one from y’all again. I could make a better one at home!
-
June 2021 by Denise C.
Please keep the dogs out of the grocery stores unless they are service dogs. It's too many people walking dogs around the food like it's a dog park. It's not sanitary and isn't a good look for people that have allergies. I know per your policy you can't ask whether they are service dogs or not but most service dogs are labeled. Eventually when you have everyone bringing dogs in walking around it will be Publix Dog Park not a grocery store. Also if there is an incident where a dog bite someone this will be a legal matter. Just be compassionate and considerate !
-
January 2021 by Laverny Watson
awful service have to stand there for 20 minutes until someone comes to the counter they ignore you on purpose. taking my business elsewhere
-
December 2020 by Amanda Whitener Guthas
I don’t even know what to think about this pharmacy. First they texted my husband and said his scripts were ready. He had 2 and the total. So I leave work at lunch to go get them. I was told he had 2 scripts so I asked did the dr not send 3? She said yes but we didn’t fill the 3rd one. So I asked are you not going to fill the other one I mean the dr sent you 3 prescriptions and you take it upon yourself to only fill 2 then text me saying his medicine is ready. So I have to wa
-
December 2020 by Margie M.
Very poor customer service, cashier Cathy criticizes the method of payments insulting the customer if she doesn't like to work with people she needs a different job
