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July 2024 by Jessica Adams
Katie was the best at upselling and having great customer service ?
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June 2024 by Joshua Thomas
Switched, from Metro to Cricket because I was told how good they are but that's not the case the service sucks it takes forever loading web pages and calls cut in and out, metro was much better and cheaper.
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May 2024 by Thomas Jarrett
Was having issues with my phones speaker went in to look into a new phone the young man was polite and friendly and also a bold face liar he kept telling me a better newer phone and kept saying it was the 2024 stylus phone I had the 2023 he gets it all set up I leave the store and in the next few days start putting my things back into the phone the phone Said I was low on memory I had a 128g with only about 62 gigs used as i began to look 1 the phone is the wrong kind it a s5s phone 2 it has only 64g memory have set on the service line on 4 different occasions 15+minutes only to be cut off it is a shame that a customer of 8+years to have to go elsewhere over complete and utter malarkey
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December 2023 by Shalita H.
Katie and Alexis were wonderful. Im new to cartersville and I went on Christmas Eve to get a phone for my daughter and they were so helpful and sweet. They both helped me out with finding the perfect device and accessories for my 10 yr old! Thanks again ladies!!
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November 2023 by Lonetta Essary
I'm an 80yr old senior citizen and DeAngelo helped me tremendously with my Google account. Was very professional and efficient.
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January 2023 by Jordan Dye
The young lady with glasses named Karishma? Was VERY rude and rushed us through everything also at the end charged us for the WRONG plan. Was not helpful at all and when I asked for the store manager she gave me a hateful attitude and refuse to get him. Now I’m having to go to corporate about all this. So if Alex the store manager would give me a call or reply back. That be great!
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December 2022 by Lillye Ivy
Karisma is the worst I asked for help and she treated me horribly I have had to travel from cartersville to canton just for help
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August 2022 by Dennis Gross
Came by at. 10:10 am on Friday 7/29 was not open. Lights on Open sign on, door locked
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July 2022 by Cindy Smith
Horrible customer service.This makes the 2nd time I went to pay my bill and they were closed during business hours.My husband had to show his ID to pay today.Worse customer service ever.
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July 2022 by Cody Blackmon
Atyyyy Rubin
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July 2022 by Hannah Maloney
Christian is a amazing person and a amazing worker he help me out a lot today.
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June 2022 by Isabel Castillo
I never leave review but literally has the worst staff ever and does not care about there customer
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March 2022 by Linnea Twaddell
I was trying to pay my phone bill. Went to Cricket to use the wifi to make it faster, as the app said it had to be updated before paying to be sure it went through. Ugh! The guy working at the Cricket store had to put in the password on my phone for the guest wifi. Really didn't like the fact that someone I don't know had to have access to my phone. I should be able to put in a password for the guest wifi, when I am a customer. Then it took,I don't know how many tries, for the payment to go through. I have always been thoroughly pleased with Cricket, but lately I am not getting the service I used to receive. Reception has not been as good either.
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February 2022 by Deb Horn
I went there with an issue and left with that issue. The young lady really did not care about the problem at all. She never got off of her stool and sipped a giant drink the entire visit. I said "my only option is to get a new phone and change to a new carrier.. ". Her response was "yep". We have been customers with cricket for several years... I will be spending money elsewhere... Gave them 1 star because zero is not available.
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January 2022 by Winter Shine
Brittany is amazing at her job. She is so nice and very helpful.
