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September 2021 by Jarodm 13
I have only been using their services for a month so I don't have enough experience with them yet to give them 5 stars.
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September 2021 by Shanina Farmer
Bàd internet service
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May 2021 by Ebony Williams
Woke up to find out; There was a disconnect outage on my cable and WiFi I called customer service and they said( it was going to be a while) well because the service outage didn’t last over 4 hours I wasn’t going to be credited; that’s not acceptable!! It was an inconvenience, you could have at least gave me a discount for the month..because it lasted 3hours and 30ty min.. I couldn’t even get a discount for the month..no no don’t ask me to do your survey.. unsatisfactory 00000
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March 2021 by Movie eXpert
Matthew came out to connect my internet and my line is cut. ?whyyyy I'm missing my shows.
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December 2020 by Susan Reyher
IF I CAN GIVE THEM 0 STARS OUT OF 5 I WOULD. I was on the phone with spectrum trying to port out my number. LET ME JUST SAY THIS IT took 5 hours !!!! IT SHOULD NOT TAKE THIS LONG. IM GLAD THE REP AT THE MALL WAS VERY PATIENCE AND HAD MANNERS
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November 2020 by Anthony Prince
I don't know which department is responsible BUT hands down the best dang service ever. Bad storm rolled in last night and it's now 11 P.M. and the workers at Spectrum made it happen!!!! Y'all rock.
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November 2020 by Marianne Michelsen
Wifi and cable go out between midnight and 130am almost every night. Worst ever
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November 2020 by Joshua Glover
Internet practically goes out every night or day.
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October 2020 by Jessica V.
The staff was VERY patient and super helpful in assisting me with transferring my moms cell service over. Highly recommend these girls!!
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September 2020 by david nist
Quick and friendly counter service!
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September 2020 by Ralph Johnson
Spectrum cable tv internet wifi.home phone wireless phone they have it all. The employees are friendly and nice and helpful the place is very clean you have to wear a mask to cover your mouth.
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September 2020 by Tim Cook
People were very rude.
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September 2020 by Barry Jackson
Frequent outages, 20hrs in 1 month.
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August 2020 by Julian Edwards
Paid $70+ dollars on Saturday to start service and pick up WiFi box. Was told to wait until Monday. Came Monday, and the employees at THIS location didn’t have it, were very curt, and said they were getting a truck tomorrow and to try that??? Terrible service and customer service!
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July 2020 by Dubaimade Jay
The worst service I have ever experienced in the world. They send a technician over who diagnosed the problem with my wifi wrong, and went on to promise a secondary technician would come to finish the job, but he never came.customer service also said the problem would be resolved by the morning but again that never happened. Just for me to call customer service for probably the 7th time to figure out MYSELF that all I had to to was change the modem(a 5 min free fix )
