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August 2023 by Inyah Love
It's always a delight to come here. The shoe selection is descent an if they don't have your size in their selection, they will gladly call around to other stores for you and ask them to place them on hold till you arrive to make the purchase/Exchange ?!
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May 2023 by Sam S.
I really really wish I could give this store a 5 star review. Upon entering, you see this amazing huge shoe store. They even have a huge clearance section as well. Get a closer look and they are out of your size and color in most of the shoes you like. In my experience, this was the 6th store I visited for black shoes for a funeral. I saw multiple shoes I really liked but they didn't have my size (9-9.5). I understand that is a common size but looking at 6 different pairs and they don't have that size or the color black was truly disappointing. I also asked the ladies working if they possibily have any shoes in the back and they said no. Having worked in retail myself, I completely understand but as they were stocking other shoes, they didn't even bother asking me if I needed help or to see if they can find anything around the store that would match or if they have some of the same shoes they were currently stocking. They didn't really care about my experience even after saying I was looking for shoes for a funeral. It was a bit of a fail for customer service in my opinion. As I didn't feel like venturing out yet again to another place that sold shoes, I settled for some ugly black boots that were actually in my size for $40. Overall, if you need black shoes - don't go to any stores in Carrollton, they don't have any!Maybe one day I will be back & my experience will be better and I can increase the stars of my review. As of now, it rests with 2.
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March 2023 by joseph tate
Great selection and low prices
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February 2023 by Thomas Bishop
Prices are always decent, but in my opinion selection could be a little better but still Grateful there around.
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July 2022 by ss
Drove 50 miles to come to this store when I showed up they were closed. Website said they were supposed to be open which is why I drove all the way to this specific location. I called several times but the phone was off the hook. No voice-mail stating their hours or that I had reached them after closing. I am furious same thing at the VR location but I thought since Carrollton had the MEGA store they would at least honor the hours posted on the website. Obviously I was wrong there is a piece of paper in the window showing store closed at 7pm. Would have been great if there was someway to know that without burning all my gas and wasting my time.
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October 2021 by Heidi Hirsch
Good selection of shoes, name brands are usually a few dollars less then other places, for the same shoe.
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October 2021 by Amber Traylor
Would give this store 5 stars if the staff including the manager were a little more helpful. I have arthritis and I'm having difficulty with finding shoes that don't hurt my feet. I'm just glade they still had some off court nike slides . Not sure of I will be a regular customer or not. Come to think about it don't think they even have a restroom which isn't good for me . (I'm an ostomate)
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September 2021 by Aron “Frog” Gore
Always has good deals on Nike's & puma's, but they seem to never get anything new...
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August 2021 by Lucas Brown
STAY AWAY FROM THE SHORT WHITE YOUNG MAN WITH SPIKEY HAIR??♂️
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June 2021 by Ann Cole
Awful return or exchange policy, bought Nike running shoes for $65 and in 2 weeks a hole developed in the side. Took them back and was told no exchange because they had been used. No joke, I didn't buy them to set them on a mantle and look at. Could not provide the written policy that stated this. No call back from corporate. Buyer beware!Shoe Show, Inc. is an American footwear retailer based in Concord, North Carolina. It operates shoe stores throughout the United States under the brands Shoe Show, The Shoe Dept., The Shoe Dept.
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April 2021 by Aron Gore
Always has good deals on Nike's & puma's, but they seem to never get anything new...
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January 2021 by Vatanya Payne
My son and I are so addicted to this store. Wide variety from sandals, flip flops, crocks, boots men and women and all sorts of tennis shoes. Employees are eager to assist in anyway.
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December 2020 by Sophia T.
I came to shop for a few pairs of comfortable tennis shoes for work. I am a nurse and I'm on my feet a lot. Before I walked in, I noticed a sign that said there was an 8 people capacity max, so it gave me the assumption that this store was trying to do what's best for their clients by enforcing regulations for social distancing. While I was in the store, I noticed two clients without a mask. I mentioned it to a staff member & she announced out loud that "people do not have to wear a mask if they don't want to". I immediately left the store. People are currently dying due to a pandemic and this store doesn't require the use of wearing a mask. I rather my money go towards a business that respects and values the lives of others. This place may have cheap and affordable shoes but you may catch covid while shopping in there!
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June 2020 by Kim McCain
Very friendly & helpful staff.... Reasonable prices & great sales! Huge variety of name brand shoes, purses, bookbags, accessories etc. I have 1 complaint...I had a pair tennis shoes on layaway for beginning of school last yr. I went and got them and bought a pair of sandals for my oldest daughter. We drove over to Dollar Tree and both girls had put their new shoes on. We were in DT for about an hour & they both were complaining about their shoes hurting their feet. I went back to return them for a bigger size. The Manager wouldn't take them back. She said that she would have to mark them down, therefore the store would lose money. She said the bottom of the sandals were messed up....First of all, the sandals had like a "fuzzy" type bottom, so some of that had scratched off, of course, walking on the sidewalk & parking lot...BUT..it was coming off when she was taking them out of the box & got all in the carpet in my car. I had taken a wipe and wiped the tennis shoe bottoms off very good since she had walked on the parking lot to & from the Dollar Tree and the parking lot in that shopping center is painted black so it does get on the bottom of your shoes. The Mngr. said that she could see dirt on the inside of the heel one 1 shoe BUT that could've been from anybody that tried them on before I put them on layaway. I didn't look at them when she was ringing them up so IDK...??♀️ SO... make sure YOU get the right size if you shop here...and walk around the store or somewhere with carpet to make sure they fit or YOU will be the one that loses money!!! $140.00 lesson for me!!! FRUSTRATING!!
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June 2019 by Syprina Brown
Perfect shoes!
