“Rich and Jamal were both great. Appreciate the store’s help. We visited several mattress store after the Mattress FIRM but came back to this store based on the prices and customer service.”
“We have been Leather Creations customers through two generations of living room furniture. We actually look forward to getting to reload on new leather furniture. Robert and his team keep our furniture looking good and being comfortable.”
“I have been a customer of Ethan Allen for more than 20 year. I love the quaulity of the product, and the professional service that comes along wiith it. Madonna: (sales representative/Buford store)is absolutely the best. She's very professional, pleasant to work with, and has a unique eye for coodinating colors, textures, and hardware. If 5 star service is what you want, reach out to Madonna: (Buford Store).Tim B.”
“This is the third time I've purchased from The Original Mattress Factory. My salesperson, October was knowledgeable, answered all my questions and allowed me all the time I needed to make my decision. Delivery arranged and good to go.”
“Our plan was to visit 3 stores looking gif a recliner for my husband. First and last stop was lazy boy at the mall of Georgia. We are greeted by the sales associate that was very kind and knowledgeable no pressure to buy. We took his card thinking we would be back before the day was over only to find out by my husband the chair was perfect! We bought it and my daughter picked it up the next day at the warehouse. Great customer service! My husband loves it❤️ he tells everyone it took 59 years to finally get a lazy Boy.”
“Great selection of home decor and furniture! Was pretty disorganized in the garden and pottery sections as well as some of the bays completely empty, but all around, good place to shop.”
“Greetings, Writing regarding order 18910346, I would like to take the time to recognize Gerardo(Gerry) Padilla for his great customer service and politeness. Gerry assisted my mother and I with one of your dinning table set. We received the dinning table on February 10, 2024 on time. Gerry Padilla not only provided great customer service and politeness but his time and considered our opinions/questionnaires. It's difficult to know exactly what you want the dinning room to look like, but it's extremely helpful when your sales representative, like Gerry Padilla provided the balance of personality and business. He provided my mother and I a sense of ease in our decision making. Customers tend to take time to write a bad review but not so much a good review. In this case, it's an excellent review. Rooms To Go motto is Buy the piece, save a little, buy the room save a lot. I would add on We take care of our employees so they can put Our Customers first before a Sale. That's what Gerry Padilla did and more. Please make sure to pass this along to Gerry Padilla. I am thankful and appreciative to you, Gerry Padilla. Thank you Gerry Padilla for being you! - Alisha W.”
“Diane Frankavitz, design consultant for Bassett, was exceptionally helpful and guided me (over a weekend!) to the purchase of the perfect Bassett sofa. She was skilled, friendly and professional and it was greatly appreciated.”
“I love this store. The service is amazing. The manager really knows everything about the products and does not pressure or oversell or try to get you to buy something you don’t need.I will go back every time I need a bed and tell all my friends.”
“Cus Ser was wonderful Mr Benjamin ia a perfect Salesman very patient and helping me to decide on what I wanted Mr. Benjamin is a Very Good SalemanThe 3 customer service Representative team at front desk was excellent in helping me about my problem.Gaynell Collins”
“Service was perfect, energy was great. I was helped upon walking in and the lady was very nice. Gave me an option I didn't even know about that's helping me choose my product better. Definitely recommend for outdoor furniture n such”
“Great, Hot Tub had a reasonable price. Tony is fantastic and spent a lot of time helping us decide which would be the best for my family The delivery was ahead of schedule and the guys who installed were fantastic. I can’t ask for better.”
“These stars are for STACY because she is the epitome of amazing customer care that I wish was not so rare these days.Thank you STACY for your kindness, attention, making sure we signed up and received coupons, helped us shop, you’re so awesome. -Rheaves Family”
“John was great! My bed set is already coming tomorrow and I just completed paper work today :).John is very nice and has great customer service. When I come back I will definitely be asking for John.”
“BE MORE LIKE PABLO! I buy La-z-boy because the brand has always been very durable. I will spend a little extra for higher quality products. The lift recliner I bought just under a year ago has been a great investment for me due to back issues which ultimately led to surgery, plus mobility issues due to a chronic illness.One part of my fully motorized chair stopped working so I had to schedule in home service. Pablo, who just left after fixing my headrest was awesome. First, through no fault of his own because the repair order he received was missing relevant detail, didn't have the part my chair needed so he made a quick trip back to the warehouse to grab it and bring it back to finish the repair. That never happens IRL, so just that one thing deserves 5 stars! But, wait there's more.Pablo made the repair then looked for the root cause, wire was caught somewhere causing it be severed. One strategically placed zip tie means I don't have to worry about it again. He then addressed other concerns and provided preventative maintenance for them, including the loose screw he tightened. This may have caused much larger issues in the future. We will never know, because Pablo fixed it before it could.Pablo deserves a raise. He earned it today and probably every day. Thank you, Pablo.”
“had gone to many different targets and couldn't find the vinyl i was looking for. when i had no luck finding it here again, i asked Adrian (in the electronics department), and he went out of his way to double check were we had already looked (he even said if he couldn't find it today, we could come back tomorrow and he would hold onto it for us) and then he went to the back to check there as well and found the LAST one... ADRIAN IF YOURE READING THIS I LOVVEEE U”
“had gone to many different targets and couldn't find the vinyl i was looking for. when i had no luck finding it here again, i asked Adrian (in the electronics department), and he went out of his way to double check were we had already looked (he even said if he couldn't find it today, we could come back tomorrow and he would hold onto it for us) and then he went to the back to check there as well and found the LAST one... ADRIAN IF YOURE READING THIS I LOVVEEE U”
“Recently shopped at this pottery barn for new bedroom furniture. I had a great experience with Helena who helped with my order. She was very friendly and I did not feel pressured to make a decision. She allowed me to walk around the store at my own pace and gave me the space I needed. I've also called customer service at this store for this order and everyone on the phone was friendly, prompt, and helped resolve my issue quickly.”
“Got an absolutely killer deal on gaming peripherals here, and the staff were super kind an patient when they weren't able to find it.Only issues I really have is the tech section feels a little under maintained, and the store as a whole feels kind of unorganized.Overall good shopping experience and no major gripes to be had.”
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“Highly recommended location, no run arounds, they help you get what you need. Gabby was great, knowledgeable of her job and extended her hand to ensure me as well as make her sell. Perfect employee.”