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July 2024 by Joe William
Poor customer service and incorrect sizing
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March 2024 by Madeline Mendolera
I came in today to exchange a couple of bras that I had recently purchased while visiting Florida for better alternatives. Kenna helped me, and she was so good I felt the need to leave her a review. Not only was she very welcoming, but she was extremely helpful and knowledgeable of specific bras that would be good for me. She measured me perfectly and helped me choose which bras to purchase. I don’t normally go out of my way too often to leave reviews, but Kenna exceeded my expectations so much that I felt it necessary to do so. 11/10 customer service. Thank you, Kenna!
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January 2024 by Thomas Williams
Terrible customer service. My wife arrived to receive my order on 12/10 at 12:30pm and the manager quote on quote told her “you’re making this way more difficult than it needs to be.” She was just there to pick up her online order…
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November 2023 by KRIS QUICK
SERVICE IS EXCELLENT
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November 2023 by Sunshine
It's been a while since I had been measured. The salesperson measured me and brought in several different styles, colors, and recommendations.I left with 3 bras and 3 pairs of tummy controls panties
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September 2023 by Telishia Jackson
I visited this location on Sunday. I'm so glad that I stopped by. I interacted with the district manager Emily who was extremely personable, passionate and patient with me. Emily didn't over talk me and actually listened to what I needed in a bra. I ended up leaving with three bras. One for rest, one for play and one for work.
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August 2023 by Shan S
I didn’t have the best experience and left empty handed. I explained needing to be measured to find my current size (had a baby less than a year earlier and lost about 70 pounds.) The employee proceeded to “measure” myself and my mother-in-law in the middle of the store. Ok, not a big deal. I didn’t feel like she took the time to measure me accurately or listen to my needs. Every bra she brought me was too small and the opposite of what I told her I needed. I told her none of them worked, but a bra I picked out myself was better, I just needed to try a larger cup size than what was measured. An older employee then began telling me there was “no way none of those worked for you.” Like I was lying or something. I told her what I was looking for - she responded without addressing anything I said, so I did not make a purchase, and we will never shop at Soma again.
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June 2023 by niki reid
I Love this Store. I have been shopping here for years. Truly Worth It.
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March 2023 by Ttoxicantt Khoe
Awesome!!! Finally found my bra size and they had lots of options
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January 2023 by Debbie Holyfield
I visited this store for the first time to get a fitting room today. The staff there is amazing! They are friendly, knowledgeable and extremely helpful. I left there with several proper fitting items and couldn’t be happier with merchandise and service!
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November 2022 by Savannah Lynn Allen
Simone was so helpful in fitting me. She greeted me warmly and was so welcoming. Excellent customer service.
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February 2022 by Yolanda W.
Needing to upgrade the underwear drawer. Decided to step in while waiting for my finger reservation. So glad I did. Didn't buy the $25 a pair panty buy 3, get 2 free ... but I did get 5 for $35. Couple pieces of pink marked down lounge wear. I'm happy. Very good, very well.
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July 2021 by Lisa Edgeson
Great staff, location and experience.
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May 2021 by Jillian Tweedell
Great help and service!!
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October 2020 by carol hill
Best bras in town. When you find the one that’s right for you, stick with it.
