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January 2024 by Tiranda Plummer
Portman’s music has been my number 1 preferred music store for over ten years. Anytime I need a repair, Mr. Barry is always readily available to help and does it in a timely fashion! I recently purchased a horn online that needed an adjustment to the keys. I called AFTER BUSINESS HOURS and was able to reach him. He walked me through step-by-step on what I needed to do to solve my problem and told me that if I couldn’t fix it while we were on the phone, that he would stay and help me. The customer service is far from average and I couldn’t be more thankful for their presence in the city of Albany! Would highly recommend if you are looking to finance an instrument, or receive lessons from their more than qualified staff, or your basic needs for music gear!
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December 2023 by DJ Nard
I love this place and the price are not high at all go there all the time and get my DJ equipment from them
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November 2023 by wanda hall
Portman's music in Albany was great helpful and friendly. This is the second school term with me renting my daughters flute. I have been having trouble with the RUDENESS when I call in inquiring about my bill through the Savannah number. When I kept asking questions it always ends with "you can just return the instrument." I called Wednesday to make a payment and ended up getting hung up on because I was told the same thing and guess what today they called my daughter school saying call them immediately! (Mr Rogers) why call my child school she doesn't make the payment even the school was upset about the message when clearly they have my number and I answer and return calls when they try to debit my card and it's locked I unlock it and make the payment but lately no calls just $100 payments taken off when I pay $33 a month.
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November 2023 by Justin hess
Very friendly staff.Offer good discounts on quality gear
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December 2022 by Patricia Jones
I had to have a repair done to my granddaughter's instrument She had to be in the parade the next day The man who does the repairs was leaving clocking out for the day and he heard what I asked He stopped and he stayed the next 20 minutes repairing her instrument. I am so grateful Thank you so much That's why I buy all my instrument and musical needs from Portmans
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September 2022 by Alani Graham
This has helped me in middle school great review! I played a clarinet by the way.
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August 2022 by Joni-jacobs Cheek (Joni-jacobs)
Always friendly and helpful. Had new strings on my guitar in less than an hour. Very knowledgeable staff. Great place for musicians. Love this place.
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August 2022 by Beth Everett
Super friendly! Very reasonable repair service. Highly recommended for all of your school band needs!
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April 2022 by Albert Bussey Jr
Nice. Friendly folks helped me just fine.
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January 2022 by James Hart
Excellent service nicest people around would highly recommend
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August 2021 by Sinister Fame
They couldnt be any nicer. Their customer service is impeccable. They have a decent selection of all types of musical instruments and accessories. I highly recommend portmans music.
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July 2021 by kevin milner
Loved it people their were so nice definitely going back
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July 2021 by Jamie Bruner
Friendly. Good selection of parts and gadgets for guitar players
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May 2021 by James Young
I have been here several times and the staff are always friendly and informative. I have purchased a few guitars and supplies over the last couple of years without a problem. As a guitar guy I would love to see a bigger selection, and want a larger personal collection. Most guitars are lower end beginners models, and if that is the primary market then why not. However, it is a bummer to have to trek to some distant and if you are wanting higher end stuff, but so is life.
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April 2021 by Reckless X
The staff and service are great. I love the variety they have too. This is overall my first choice when it comes to my instruments because i know they wont let me down
