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April 2024 by Jennifer Mayers
Their atm drive thru at night is creepy as all out. Such a dirty branch. Shut down brand new one near Walmart and kept dark dirty one open
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March 2024 by Musa Gulsoy
I have been with them more than 20 years both personal and business.
They don't have anybody who does notaries, unbelievable
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February 2024 by Soheyla Sharafi
No customer service one teller working
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January 2024 by Vedette Nzerue
Hi. First time going to this branch and wasn’t happy about the customer service I received. I went in to open a high school checking account for my 13 year old and I was told no bankers were available on that day. I was told to return the next day and I did. I walked in at 440 pm and then was told they will be closing at 5 pm and could not take care of me today. I thought as long as I arrived before 5pm, I would get someone to take care of me. I will not be returning to this chase location.
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November 2023 by Craig Harrington
I have been going to this location for a very long time. Before it was even Chase. Washington Mutual and Great Western. Yes, a long time. I have always found their staff to be very friendly and courteous. I recently was helped by Tiffany Tejada on a couple of occasions. She is a relationship banker. She was awesome!! Very friendly and went the extra mile to help out with getting some things off my banking to do list. I highly recommend this location and Tiffany!!Thanks again!!
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August 2023 by Jennie Escalante
Thank you Marco Ayala, branch manager at this location! You’re awesome! Thank you for taking the time to take care of my account and resolving the issue.
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July 2023 by J P
The employees here do not represent the community they poorly serve. This used to be a great branch, run by great people.
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July 2023 by LaWren Sanderson
Don't call them. They won't pick up.
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July 2023 by Crystal P.
I came across this branch after a long and tiring process... I had been to 3 other branches and wasn't able to speak with anybody in regards to an account.. as soon as I walked into the Winter Springs branch... I was immediately greeted and assisted by Luciano and he was AMAZING!!! He helped me and I was in and out in about 20 minutes.. an amazing experience after a crazy situation for the win!!!! Thank you so much! Go check them out!!
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April 2023 by Russell Barker
Worst service assistant vice president is a joke. Couldn't give me a straight answer 3 times in a row. Tying to explain to me why they can't clear business check that put in all the time.told me he hates checks and that I shouldn't use them.Me and my whole family are closing our accounts and moving to a safer and hopefully more honest bank..Absolutely ridiculous
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February 2023 by Jeanette R.
Was greeted with a smile immediately. Transaction was quick and informative. Definitely recommend.
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December 2022 by Patricia R.
Easy access to the atm and got the cash needed. This location is on the edge of a shopping center so it's great that one can quickly access the drive through and get out if that's all you need - which was my case.
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November 2022 by Travis R
They never answer the phone. Worst bank I've ever done business with. Also they're charging me $80 for 100 checks! Most other banks don't do this
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September 2022 by DAREdad
Looks like Chase took over this branch, none of the ATM machines work the line was at the door almost..
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August 2022 by Ryan Bar
Absolutely ridiculous customer service!!! I had a cashiers check to deposit, and the old lady wanted to call and verify if??? In front of other clients? All this for not even a $300 deposit with no cash back, while I have two seasoned accounts in a good standing???? And Finally fix your ATM!