November 2021 by Maria Abdala
My husband and I have had a unit at this facility for the last couple of months. So far we haven't had any issues. They even allowed us to use our own lock. At lot of facilities force you to buy one of their locks so it was cool that they didn't. I took off a star because it's very hot on the 2nd floor. We use our unit as a warehouse for our business so we go there a lot to take things out to sell and put new merchandise away and it's hard to work up there in the heat. They really should fix the A/C.
November 2021 by Cricket 1432
Nicholas angeloni was wonderful! This was my first time renting a storage space. He was happy to show me around to units so that I could pick which would best fit my needs. I would highly recommend this business!
November 2021 by Carl Bergener
Brittany Newman was wonderful. She made the whole process easy and was extremely helpful. I would recommend this facility to anyone needing storage solutions.
October 2021 by sharon sherman
I had such a nice encounter with Brittany when I visited the site. She is very personable & has a great sense of humor. We had a few good laughs which makes it that much better when your handing over your monthly fee ?
October 2021 by Eden Pomeroy
Brittany the manager was nice enough to call me and tell me the lights were left on in one my trucks. As I live a good distance from the facility..I asked her to shut them off for me...she happily obliged...that really goes above and beyond their already high level of professionalism..
September 2021 by John Edoussaint
The renting experience online was a smooth process. Very quick and easy! It was user friendly as well. Upon arriving to the facility, assistant was provided immediately by Phil when I requested assistance to locate assigned unit. Although we missed a courtesy phone call from Phil, he was very professional and pleasant in person.
September 2021 by Victoria Day
These days it’s really hard to find it someone that runs a business as if it were their own. Julia is knowledgeable, friendly, helpful, honest, patient and professional. The facility is safe and impeccably clean. This world needs more leaders like Julia!
August 2021 by Trent N
Britney was courteous and knew her job, I rented a space in less than 15 minutes she went the extra mile and printed copies of my insurance papers for me. I would recommend renting a space there to anybody looking to store a boat!
August 2021 by Janet “Joyfully Janet” Caen
Yesterday I won a storage auction. I clicked on the map and it brought me here. Come to find out, Google directed me to the wrong location. It was late in the afternoon, the young lady behind the partition not only programmed the right location into my phone, she also contacted the other location to let them know I was working to get there. I've been buying estates via storage auctions for 3+ decades, I ALWAYS look forward to cleaning out a unit at an Extra Space property. I wish I had gotten the name of the young lady who was kind and helpful to me 8/5 approx 4:45 so I could share it here. When I got back to my vehicle, the battery was dead. It was a brief delay, however, it caused me to get caught up in more traffic. While I only had a small amount to remove from the unit I bought, some places won't accept cash after after 5. So her telling me she was making that phone call, alleviated the stress I would have otherwise been feeling. THANK YOU SO MUCH?♥
August 2021 by Aaron Imel
Great customer service and follow-up! Spoke with an on-site manager immediately after completing the online rental. He answered my questions and gave helpful instructions. This is how renting a storage unit should be!
July 2021 by Lisa Mariott
I won an auction on storage treasures.com I showed up yesterday and all I did was talk to the woman at the front now I know her name should be Britney and tell her that I was having trouble getting through to the phone line and she kept telling me I should have looked at my invoice to find the phone number I said oh I'm sorry I didn't have my reading glasses and I also didn't have a printer I didn't print that out so what I did was I looked up on Google and maybe she should update the Google listing of their phone number but she gave me an attitude yesterday today I went back today to get the rest of my things out she had a similar attitude today I would suggest that she actually loses the attitude and be nice... An auction customer is always a way to get an upsell she could have sold me some products there she didn't ask if I need any she could have sold me ask me if I wanted to rent a unit there she also didn't ask me of that as I was leaving to get my deposit back I asked her for a business card and she wasn't too friendly about giving me her business card I asked her oh I saw a barbecue grill outside oh that's nice you get to live on property she says oh no I don't live on property. I don't recommend this location for any of your storage needs..Brittney was hostile and rude.
July 2021 by MARTIN SLATERY
Brittany was a huge help getting me into a Storage unit here. Staff is very professional, unit is clean, no smell, not musty or moldy like a lot of other companies that have storage facilities, fresh paint, concrete isn’t broken around the entrances to the units where people try to stuff oversized items into spaces that are too small, and bang everything up. I’m happy with my rental.
July 2021 by Denise Ballard
Phil & Britney were awesome…& I’d recommend Extra Space Storage to anyone. Phil was extremely helpful, professional and nice.
July 2021 by Towanda Paige
Brittany was the BEST EVER!!! She went over and beyond to assist me….. She deserves more than 5 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
July 2021 by Brianna Montgomery
Property is extremely clean! Manager (Brittany) was very helpful
