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December 2023 by Phoebe Horn
I had a very pleasant experience with Ashley upon arriving to inquire about a new storage unit. She was kind, receptive and extremely helpful. She showed me several different units and sizes, to help me make a better decision for my needs. She gave me pertinent information about unit pricing, pricing changes, differentiation in locations, and a few other factors that I did not even consider, she brought to my attention. She is an amazing store manager and they are very lucky to have her. 5 Star customer service throughout the entire interaction from start to finish.
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December 2023 by Demarco Jeter
Claudia is incredible. Very helpful. Intuitive. I can't see why anyone wouldn't love her immediately.
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December 2023 by Veronica Plank
Ashely is absolutely amazing. She goes above and beyond in providing excellent service and truly helps during a stressful move making it way easier and the units are well taken care of and super clean and during the summer we moved we looked forwarded to the cool air inside the building. Thank You Ashely! ?
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December 2023 by Ivan Gene
Great customer service. Also super clear facility and the two ladies Claudia and Ashley were very helpful and caring. Awesome place.
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December 2023 by Yudelky Aquino
It was nice to rent storage online since I needed the storage at that moment, but you don't have a choice on a room that you are getting or decline on a lock for the unit which I didn't need one. The unit the website give me is on a very hot spot, dead roaches every where and no one on site to complain or to get a better one, this is my second unite I have right this moment, so im not happy about it.
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November 2023 by Yellow Rainbow
I first met Ashley Colon when she was handling phone calls for my regular storage unit location. Ashley was so kind and she went above & beyond for me making sure to resolve all the issues I needed to have resolved before helping me make my payment on time. I cannot believe how helpful and kind she has been. Because of Ashley I will look into getting more storage unit space with her. She makes all the difference. She goes above & beyond in such a responsible, helpful way.. resolving any outstanding issues that have come up for me. I know when I call her I will encounter a kind voice over the phone who not only gives me complete respect as a customer, but will also get my issues resolved in a timely fashion. I feel this is unusual in the storage industry & I'm very thankful for Ashley and her incredible support. Thank you to Ashley and her amazing Extra Space Storage team. Dana!
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November 2023 by Rajeana Wood
Thanks to Ashley I was in out of there within minutes with a new unit. Thank you so much. Amazing customer service.
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September 2023 by Zoila Hernandez
Ashley and Carlos at Extra Storage Space are extremely responsive and helpful. They are patient with answering questions and making the leasing process seem less. Their facility is clean and well taken care of. If you’re looking for a storage facility I’d recommend you contact them.
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August 2023 by Jay Garcia
Ashley was such a great help! I appreciate her showing me around and helping me find the right size unit that will fit all my items. She is the best! Thanks Ashley!
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July 2023 by Witny S.
Ashley the store manger was very helpful, I just moved down here with my family and I needed some extra space to store some things. I was referred to by a friend for this storage company. Her customer service is superb, she’s so kind I couldn’t thank her enough. If I could rate this place even higher I would! It’s so clean and affordable. Thank you so much Ashley!
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July 2023 by Jaylene Gallo Bertrand
Ashley was very sweet and helped out with all of our questions. As soon as we walked inside she welcomed us. She noticed my mother only spoke Spanish and immediately started to speak the same language. Thanks to Ashley my mother was able to rent out a storage with extra space storage.
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July 2023 by Tiffany Verneer
I would highly recommend this facility. I called up looking for a simple quote. I spoke with Carlos, He was very pleasant. He helped me understand all the different services offered, went over and beyond to find me the best price, and helped me navigate what was going to be best for me. In the end I didn’t need to use the service but, I appreciate his time, effort, and great attitude. I will call this place if I need to store in the future.
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June 2023 by Donald Smith
Such a great and smooth experience online and in person. The manager Ashley was super helpful, walking me to my unit and ensured I knew how to enter and exit without any trouble. Carlos made my transaction pleasant too! They had my new lock ready for me in my unit and all. Love how clean the faculties are. You can easily tell how the staff cares about not just the customer experience but the aesthetics as well ????
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June 2023 by David 'Dee' Rae
Ashley and Carlos are truly all stars. Amazing customer service and professionalism. I have rented at this location for years and the staff has always been great but these two are the best yet! Based on my experiences with them I would highly recommend this company n specifically this location to everyone I know.
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May 2023 by Genevieve Meckes
I was very pleased with the polite, courteous service they provided. The units were & are kept very clean. I have been using the facility over ten years plus with no problems. If it weren’t for down sizing on my personal belongings, I would still be using them. I recommend them highly.