-
December 2023 by Ashley Louis
This is the worst Truist ever!They are so rude for no reason I don’t understand.I’m changing to a different bank asap
-
September 2023 by Marion Williams
Worst bank I have ever been in. Very,very,very unfriendly! I went in to deposit BD money for my grandchildren in Va. Now mind you I had just deposited money in 2 boys acct (cash) and she told me I had to make deposit by check. Came in about 10:00 and the cashier was nasty. Won't go there again! I would not have given you one star but I had to for post to pop up
-
June 2023 by Flip Reinersman
Worst bank ever. I wrote a check to one of their clients. The check cleared my account in 3 days. Truest held the money for 2 WEEKS! I wouldn’t bank here for any reason.
-
June 2023 by Yvonne Woods
Worst banking experience ever!!! I would heartily recommend this bank to enemies of the US. Period.
-
April 2023 by aa white sewing hub
Waited in line for 45 minutes Friday at 3:00 PM to do a deposit. The teller said they had ONE person working... This is a great way to get your customers to leave.
-
April 2023 by Sotiris Mantelis
All my friends say this is the best bank you can have!
-
February 2023 by Ania Debowska
Absolutely worse bank ever !!!!! 27 minutes sitting at the drive-thru as a very first car ,no one acknowledged me I tried to ring the bell multiple times, noone anwsered...... finally I put my car in park and went inside of the bank to ask for my money back . ?♀️.......The most ironic thing was that my money and deposit slip was still sitting in a tube and no one was attending to it. Closing the account!!!
-
February 2023 by Anita A
Absolutely worse bank ever !!!!! 27 minutes sitting at the drive-thru as a very first car ,no one acknowledged me I tried to ring the bell multiple times, noone anwsered...... finally I put my car in park and went inside of the bank to ask for my money back . ?♀️.......The most ironic thing was that my money and deposit slip was still sitting in a tube and no one was attending to it. Closing the account!!!
-
January 2023 by Vicki D
Sorry to say that I agree with the reviews. Since Truist has taken over the existing SunTrust accounts, the whole experience is terrible. The bank itself is awful and sadly my local branch is the worst. I’ve been trying to comply with the banks request regarding my mortgage account. After getting no straight answers and I don’t know how many different numbers to call, I decided I’ll be better off going to my local branch. I walk in during working hours. Wrong! There’s no sign up sheet, or how may we help you, nothing. Took my chances to sit and wait for something that might take 5 minutes. There were two people at one desk helping a couple who were arguing about verbiage and the word “they” on some form. The people waiting ahead of me have been patiently waiting over an hour. No one could care less. I wasted an hour of my work day for nothing. Customer service is a 0 here. I won’t mention the clientele that come in and out of there. Sorry Truist, you’re the worst bank ever and your local branches reflect that!
-
November 2022 by Paul Keske
The tellers here are rude and have no respect for our military and veterans. Even worse they are argumentative. I'm tired of being treated as a lower class of human by these greedy financial institutions. Time to start shopping around for a new place to conduct business.
-
October 2022 by Sienna Ervin
Worst branch by far! All the ladies always treat me judgmentally and they make it difficult every time I've gone in. Every teller I've had there gives me a hard time and acts like they're too good to handle my transactions. I swear they're discriminative there whenever I try to deposit to my cash tips for the week. Rude and slow. Don't even bother with Tarpon branch, waste of time and all you'll get is a sour look. Love the Holiday branch!!!
-
September 2022 by Monica Hulzing
Gio is amazing! He really helped me with applying for a Business Credit Card, my Sunbiz account did not have me registered as the owner of my own business and he went over and above to help me!! Thanks Gio! I'll be back to open my accounts soon!
-
September 2022 by Trisha M
Rude tellers. She works at a bank yet can't add checks. This place is a joke.
-
September 2022 by Angel Godfrey
Thieves take your money tell you purchased something when you didn’t don’t dispute nothing you know you didn’t purchase it they gone charge you then say they only taking back the money they loaned you can’t loan somebody money that was there’s from the beginning straight thieves
-
July 2022 by Jose Dejo
Worst Truist Branch EVER!!!! Branch was empty when I went inside. Sat down waited for 15 minutes while staff spoke about their vacation calendar. I ended up walking out and going to a different branch to send my company wire. Really disappointed.