March 2022 by Arlene Renda
Just worked with store manager Victoria. Wonderful woman!Had all the patience in the world and literallywith a smile on her face solved my problem. She had an amazing determination to resolve the issue I was having. NEVER GAVE UP!!!!!!
March 2022 by Barbara Reding
The young lady that helped this phone illiterate yesterday was extremely patient and knowledgeable. I left the store having all my questions answered. We were acknowledged when we walked in and waited about 5 mins to be waited on. In this society of untrained and unfriendly customer service, she was a breath of fresh air.
March 2022 by Tim Smith
Bought an iphone13 pro and a new iPad Air with insurance for both. Phone overheated in first 2 days. Called store. Guy on the phone dodged every question while I could hear the female manager in the background coaching him. She didn’t have the guts to talk to me directly. They told me to take it up with apple or the third person insurance. Should have known when phone wasn’t factory sealed. Sold me a used phone. Total scam. Definitely go to apple directly. Oh well thank God for credit card fraud protection
March 2022 by Donald Ballentine
I was in there to upgrade my phone and there was a rude lady screaming on the top of her lungs at the other employee. The manager Victoria handled it very professionally and apologetic to us other customers that were in there after the incident. Kudos to her for handling that in a calm manner.I also love my new phone. Thank you Victoria
March 2022 by Maureen Outlaw
Thanks for the new phone. Victoria and Jay were very good.
January 2022 by Dunia Siriani
I was at this store in Tarpon Springs Florida they leave me waiting for almost an hour. I don't recommend this location they need more staff and they need to be a little bit quicker!!!
October 2021 by Brandon Rosenbaum
Jordan is an absolute delight. I don’t usually leave reviews because I usually don’t have a really good experience, but this for sure deserved one. He is not the typical sales person. He doesn’t make you feel like you have to buy certain things, yet he’s very knowledgeable and lets you know the specials, the store was busy during my visit but he was the only one who didn’t seem overwhelmed by it. He was helping several people at the same time but was very attentive and never left you for a long period. Had a smile on and the best manners. I will always visit this store as long as I get the service I got today. If all places had employees like Jordan, customer service would be through the roof with amazing reviews. This store is very lucky to have such a happy and well put together team. Huge shout out to Jordan though for the best customer service I’ve had in a very long time. Hands down.
October 2021 by jon bataze
I walked in the store and had a zero wait time, I was able to solve my problem right away. Excellent service. I also left with the new iPhone 13 for my inconvenience. Thanks AT&T
September 2021 by Clash Lawson
Jordan is an absolute delight. I don’t usually leave reviews because I usually don’t have a really good experience, but this for sure deserved one. He is not the typical sales person. He doesn’t make you feel like you have to buy certain things, yet he’s very knowledgeable and lets you know the specials, the store was busy during my visit but he was the only one who didn’t seem overwhelmed by it. He was helping several people at the same time but was very attentive and never left you for a long period. Had a smile on and the best manners. I will always visit this store as long as I get the service I got today. If all places had employees like Jordan, customer service would be through the roof with amazing reviews. This store is very lucky to have such a happy and well put together team. Huge shout out to Jordan though for the best customer service I’ve had in a very long time. Hands down.
September 2021 by Callie Comninel
scammers and completely lie to your face and steal money don’t come here
July 2021 by Camillia Botticelli
amazing service thank you
June 2021 by Michelle Wood
Nothing like being a loyal customer for years. Then being completely over charged and no way to fix it. I’ve spent at least 30 hours of my time on the phone with 4-5 different people from customer service and told they see what I’m saying and everything would be taken care of, but nothing was. Then to call again and be told I had to go to the actual store to have it taken care of there… then to go there and be told I had to call customer service even though they could see I s
June 2021 by Karen Cathers
Jae was very nice and fully explained my plans and researched to have me have the best plan possible. Plus she helped me pick out an accessory that I was unaware that existed. Pleasant experience overall and most importantly, it didn’t take hours.
May 2021 by Jessica Knutson
Sean helped me today and he was very attentive and patient with me. He explained everything very clearly and helped me get the best deal and plan. I highly recommend this store, it was clean, covid safe, and not busy at all. Definitely ask for Sean!!
May 2021 by Tula Manglis
Excellent customer service!!! gave me better information than the people in other countries that Att outsourced too ! So helpful and so nice Thank you for taking good care of me
