The 2 branches in Punta Gorda have been closed due to Covid or Hurricane Ian. If you need access to a safe deposit box or need to see a representative it is extremely inconvenient.
January 2023
Worst customer service ever. Why does this bank hate people so much? Poor all the way around.
October 2022
Absolutely terrible service, and it's very hard to get ahold of anybody when you have a question. I have been completely ghosted in the last few weeks (even before the hurricane).
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.