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March 2024 by Michelle Lowry
I wish they would not have closed the South Daytona location, now, it is just combined traffic. Other than being on the slow side, the tellers are very nice.
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February 2024 by Milad Khaleel
Worst bank on earth! Please don't go there, I have 4 business account and been with wells Fargo for 10 years. I waited hour in the lobby then this rude lady( customer service) came to me and told me I must have an appointment even though there were not even person in the lobby. Then the other guy told I use my phone to tale a picture of them because they refuae to give me their name he threatened to call the cops on me just to use my phone!
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January 2024 by Marcia Hill
Best bank ever
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December 2023 by David Meredith
Awful branch. Currently 6 people waiting in line for a teller and there is 1 person working. Lost of staff sitting around in their offices, not helping. This has been a consistent experience at this branch. They need to staff the tellers better.
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December 2023 by M Myers
Black Ball all banks who love to make money on your money, while they provide not one ounce of customer service when you need it-like this one! Refuse to bow to AI instead of personal contact.
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October 2023 by Louise
They NEVER answer their phone, no matter when you call.I walked in and the employee's were at a desk all chit chatting and no one in the bank.This is why the phone's are not answered.Employee's are not helpful at all.They do not want to be bothered or helpful.
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October 2023 by Joyce
They have always been very good to me.
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September 2023 by Robert Williams
Aweful bank. I deposited $500 in the atm this am. It jammed and said it couldn’t deposit or give my money back. Now I have to wait 2-10 days for my money. So I’m out $500 right now for bills thanks soMuch you joke of a bank
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July 2023 by Theresa Palmer
One of your atms doesn’t except $20 bills and it’s been like this for almost a year it’s the biggest inconvenience and is so annoying can you please fix it or get the atm that the new smyrna wells fargo has like this is a problem especially for servers who need these atms to work properly
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June 2023 by Finder Lifebound
Mr. Dave and Ms. Amani were super polite and helpful!This branch is a little short staffed, like everywhere ever since Covid, but with a little patience they will take care of all your needs with smiles on their faces.
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March 2023 by Greg
I am a long-standing customer and wished to enquirer about CD rates. I signed-in as instructed and waited for approximately 30 minutes on the afternoon of 3/13/23. No one seemed to be concerned or respectful about my time. Tomorrow I will move $300K to Fifth Third.
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August 2022 by Christopher Janssen
There is usually one of the two drive-through ATMs that is down and out of order, but little to identify it with the green light overhead, you have to pull in to find out. There should be an automatic red light activated when the ATM doesn’t work. I pulled in, then backed out, and saw two others do the same thing.
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July 2022 by Brad C.
Terrible bank...even worse branch. I sometimes have to unfortunately go to this branch and one day I walked in and looked over and some guy was texting on his phone in an office ignoring everyone...come to find out it was the manager. Then I get in line and wait for what seems like eternity to do my transaction. Then some guy walks in with no shirt and no shoes and starts being loud...of course the guy in the office on his phone didn't do anything.
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June 2022 by Brendan Wixson (Brendan1870)
Long story Short, Bank Manager is extremely disrespectful.Fuss at me every time I visitThey made my complete change transactions on the floor. They pushed money on a chair to the lobby and left it on the floor for me to bag.Oh, and if you do business, dont ever cash your deposits inside during normal business hours. The bank manager will yell at you for it. But dont get change either, she'll yell at you for not having your account number. Oh and don't forget to say exactly the moment in time you'll be coming in when you order change 24 hrs in advanced. or (guess what) she will yell at you.
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June 2022 by Robert Chandler
Friday Jan21,20221030am...Went to payoff our mortgage...Customer service rep was rude,snapped at my wife.I should have called for the manager,Mishandled the payoff,as observed online Sat...Monday Jan24,i will go to the bank and advise manager about this transaction and poor attitude of the customer re. Other waiting customers were equally,unhappy..Poor customer service.Wells Fargo customer for over 30years...Sat.. I spoke with a corporate customer Service rep, that was great, advised i was correct on the mistake and a change order,would be in progress....Negative results attempting to telephone branch manager..I known a top Exec with Wells Fargo, who will advise the district Manager .....Nothing put poor service at this branch and negative ratings on Yelp,Etc...
