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January 2024 by Tom Mcnamara
I just needed a couple nuts and bolts to put a handle on my patio door. Instead of a big box store I went to Ace. What a great decision! I barely got in the door before a lady asked if she could help and she got me pointed in the right direction. As I was searching the aisle another clerk was helping someone else but assured he would help me in just a moment. In no time a third clerk was walking by and asked if she could help. She found exactly what I needed and had me on my way within minutes. I go to Lowe's frequently because of location but rarely if ever get this kind of customer service. Thank you very much to all of the staff at Ace for all of your help. You are amazing!
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November 2023 by Tonzathome
Always find what I need here! Store # 16316 Thx ace! Paul & Renee really made our experience incredible. We enjoy grilling so today we made an executive decision to shop local and get what we needed! From the moment we walked in we were treated like royalty. Paul looked up our requests for a Treager grill smoker combo. Added a few grilling options, checked into a few other items. Renee gathered our supplies, shared her traeger experiences and off we were. This is one of the most delightful places to shop. Keeping it local! ACE Is the place to go for quality service! Happy Thanksgiving ACE & staff! We will be back!
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November 2023 by Chris Olsen
Went into store with questions and Renee had all the right answers and knew exactly where to go in store for what I needed. I may pay a little more, but the customer service is outstanding. Thanks again Renee!!!!
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October 2023 by Jim Comstock
10/14/23:At today's foray Hollis went out of her way to get me where I needed to be in the garden department. There I found another Ace branded product perfect for my needs at an excellent price.When checking out, poor Suzie had to brow beat me before I grasped the difference between the coupons at my disposal. I've got it now girlfriend: Black = bucks (literally the same as cash) and Red = reduction in price like the $5 off purchase of $15 or more which really was a nice surprise!If you're not shopping here you're missing out on their stellar service and value.Another outstanding visit. From the sincere greeting upon entering to the treats offered my service dog as we checked out. In between, Rich offered the service I have come to rely on. Offering several options until the best one was landed on. He listened and after saying I'd never worked with concrete, Rich went above and beyond to offer some helpful pointers.Could I have received this level of service in the big box stores? Maybe but only after trying to chase someone down. I've spent 15+ minutes doing that...Ruch approached me when he saw me and offered his assistance.Keep up the excellent service and know I'll always check here first to be sure I give them every bit of my business possible. You should do the same!
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September 2023 by *;**_*
Worst place in the area to RFILL PROPANE TANK!thay charge $22.99 per thank does no meter if thay fill 1 gallons or 4 gallonsRv refill 4.79 per gallonWhen other ACE or Uhaul please price is $3.99
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September 2023 by Phil Vent
Great service , Great staff! Gunny cut a piece of glass for me i had to bring back because my measurements were a sixteenth of an inch off. I didn't think it could of been re-cut that short without breaking the glass or chipping it.. And this was a long 49 inch piece of glass. But Gunny, the guy working there tried to and did it without breaking it .. Fantastic Job.. Great place.
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September 2023 by Derek LaFleur
Typical Ace Hardware store. Nice when you only need one or two things and don't feel like dealing with the craziness of Home Depot. BUT... they have very short hours, closes at 6pm 6 days per week and 5pm on Sunday. I work normal hours and usually shop evenings after work so they're always closed when I want to go. Being open until 8 would be nice...
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August 2023 by Dori Bailey
I purchased an Ego lawnmower on 08/24/23 from the Sunshine Hardware store in Port Charlotte. Renee was extremely helpful in assisting with my purchase, even helping me load the mower into my car. I would highly recommend shopping at this store.
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August 2023 by MICHAEL OJEDA
Joe was very helpful, he knew I was fully capable of taking the salts to my car but still insisted on taking it out and he did. Very thankful for his service and I will be returning to get my air filters and salt again
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August 2023 by Laury Couture
Always a great experience every time I go in there. I'm so happy that they are near my home. Why would I go anywhere else? The selection is always spot on but it's the hometown service that never fails to make my day! Shout out to Gayle first for telling me about Make A Wish bucket, allowing me to make a contribution to a worthy cause, but then giving me 20% savings on top of that. She stayed with me throughout my large purchase and then helped carry half of it to my car. Sunshine Ace is my happy place.
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August 2023 by Darcy C.
They have lots of things not found in the big box hardware stores; however, they are rather pricey
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July 2023 by charles beague
This is the best ace hardware store that I have been too.The staff there are so polite and welcoming, I'm happy to spend my money there
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July 2023 by Carmen Favara
Paul was a big help. Very pleasant. I will look for him next time I go to Ace! Thanks Paul. Store #16316
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May 2023 by Darlene Harding
Ace hardware in port charlotte store # 16316. Renee was the employee was fantastic.! She had a spare key ? made for us. She's very pleasant, and knows her job! Thank you Ace is the place!
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May 2023 by Lisa Santoro
We purchased a Blackstone grill and lots of accessories for our daughter and son-in-law for their anniversary. The grill was delivered with a huge scratch on the canopy. Ace was notified and they redelivered but this time forgot some of the necessary items. Not very happy.
