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March 2024 by Kathryn Schuler
Went for 2 items that they don't stock but the employees were very helpful. The store was clean, organized and well stocked.
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February 2024 by Lisa Rossi
Love this place! Esther is the best! Highly recommend!
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February 2024 by Pat Norris
I would make this a -10☆ if I could! They're not friendly to customers. No returns. No exchanges. Can't cancel orders; annoying!?
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January 2024 by Sam King
Good service and knowledgeable staff
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December 2023 by Karl Eggert
Very dirty place and not organized
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December 2023 by Kathleen Belville
The store in Port Charlotte is too crowded. Not enough help also.
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November 2023 by Amanda Hartman
Customer service at this location is fantastic! We live about 45 mins away and have two other Joann stores closer but we try to go to the Port Charlotte location anytime we can. They have a better selection of fabric and since we live farther away, we call the store to see if they have something in stock before we drive up. Everyone there has always been extremely friendly and helpful. Tina went above and beyond to help us find something that was out of stock at almost all other locations. Great store!
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November 2023 by Eliot Reese
Customer service near the cut-counter with a staff member inspired fear in my mother. She refuses to return to this store on account of being shouted at by the cutting counter woman, with whom has frightened my mother on two other shopping attempts already.Recently, having no idea who this woman is, went in to buy something completely random (thank you popsicle stick craft craving) and lo and behold, *a* woman came up behind my spouse while he was in conversation with me actively, to snatch a sign out of his hand. “This isn’t for you,” she snaps, and walks off.Still not a clue if that is the same woman my mother has mentioned but it sucks both ways because if it IS the same woman: shame on you. If it is NOT the same woman: shame on you Joann’s for collecting nasty people! Do better!
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September 2023 by kue san
Worst customer experience. They close at 7 and I got there to pick up an order that didn’t need cashing out. The lady closed the store early and when I called she told me she closed early coz there were no customers and won’t open the door coz she’s already counting the register! I didn’t need to pay!!! And it wasn’t time to close yet!!!
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August 2023 by Rob Tuer
I had the worst experience at this store yesterday, I patiently waited for fabric to be cut by associate as she was cutting a large quantity for another customer. When the second associate finished at cash she went to other cutting table and fiddled with unboxing fat quarters , I approached her table to have my fabric and was told I was just to continue waiting for the first associate to finish with her customer as she was busy unpacking the box. I waited a few minutes and finally decided to leave store without my fabric the associate called me as I walked out but by this point I was angry and decided to just ignore her and walked out, there was only two customers in the store .Very poor customer service!
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August 2023 by Michelle Munier McIntyre
Beware, no public restroom no matter how bad you need it. Take care of business first or go somewhere else where facilities are available. Thanks for making me run to another store, far away, one you rely on to serve YOUR customers needs.
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July 2023 by Lily Rivera
-10 if I could. Always one employee and a lazy one that will surface eventually when the one employee can no longer handle the crowd.Unfortunately the only fabric store in town and usually drive elsewhere just to avoid this one because it never improves. Horrible!
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July 2023 by Elbert LaGrew
My wife and I visited JoAnn Fabric this morning in Port Charlotte. My wife had been there before, but this was my first time there. Don't get me wrong, as a husband of a needle crafter of prolific character, I have been in almost every craft store imaginable and while I had not visited this particular JoAnn's before, I have been in JoAnn Fabric stores in several states.This JoAnn is a good store. It was clean and well maintained and stocked. The staff were friendly and professional. However, like other JoAnn's, the isles were a little narrow, but certainly shoppable. I feel in general JoAnn tries to cram too much merchandise into too little space. It does give the shoppers a bit more challenge to find items, but my wife does not seem to mind and that is the demographic they are shooting for, so I guess they are fine. I would encourage anyone who is a crafter, and that would mean ANY craft, because JoAnn certainly covers them all, to check them out. I think you will find exactly what you are looking for.
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July 2023 by Beverly Swindells
The girl who was there was very nice but she was the only employee for the whole store. They need more help!
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July 2023 by John Hogan
Terrible,,, no AC . 2 Ladies tried to help me find something they do not carry for about 30 minutes in the very back of the store. No ax had to be 100 degrees or more in the back of the store.