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March 2024 by Steve B
Excellent Service!
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March 2024 by Michael Reilly
Comfortable, Knowledgeable , explained everything
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February 2024 by Deivis Cen
Everyone in the office was very friendly and Steve who took care of me did an amazing job explaining and guiding me through everything.
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February 2024 by Anthony Pisani
They never answer the phone. I have called every day at least 15 times throughout the day for 4 days straight and it seems nobody wants to earn someones business ill go file taxes elsewhere. Consumers are what gives you a job. You also get paid to answer the phone.
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November 2023 by Shawn Young
So glad I was able to make an appointment, Paula has spent a lot of time to find out a problem from the west Chester Ohio HR block office. I would definitely come back to her
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April 2023 by Jacquelyn Baskett
Jacqueline was excellent
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March 2023 by Ashton B.
i typically do my own taxes, but i wanted help doing my late taxes from the prior year. i called in specifically to this location, told them my situation and they told me it would be $85 to prepare my taxes. i questioned, even if i have a dependent. she said yes it would be a "basic" tax return and would only be $85. i questioned AGAIN, "so even with a dependent that would be a basic tax return?" she AGAIN told me yes and then said it would be $85. i booked the appointment and spent an hour with one of the ladies, she was very sweet and i honestly intended on working with her again in the future and telling people how much easier it was just to use h&r block... until we got to the end and they hit me $230 or they just wouldn't file my taxes. i would have completely caused a scene, except for the fact that it wasn't the lady i dealt with who LIED to me about the price to do taxes. so now instead of doing future business with them and referring anyone, i will be sure to go out of my way to tell anyone about my experience. stick with turbotax, i been using it for over 10 years. hope the extra $145 was worth it and i hope you try not to do bad business with other people.
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February 2023 by Marc Ultimate Cuddles LaVerdi
Very happy with H&R Block, Lillian Del Lotto is great !!! She is in Port Charlotte,FL.
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February 2023 by Fabian Soucy
Very kind and knowledgeable people work there! Thank you for your help!
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August 2022 by Russell Cunningham
I previously wrote a negative review on my experience at this H&R Block. My tax returns were a slow moving process that changed hands between employees without reason and needed multiple appointments. Kerry Merlen was the manager charged with dealing with my complaint and was expedient, organized, and made sure I didn't have any questions. During tax off-season, apparently, H&R Block closes locations and employees must travel long distances (50+ miles) to deal with cases at locations they don't work at. Disappointed in H&R Block for their treatment of employees but highly impressed with Kerry Merlen for making my experience better!
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August 2022 by Joe Westall
Carol is amazing!! Friendliest face I've seen in a long time and very helpful with helping me with my taxes.
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August 2022 by Bill Peck
Walk in service and done in 20 minutes. Awesome ?
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April 2022 by Donny Casterline
I made an appointment to have my parents taxes done and mine and my wife's also. My dad passed away back in December so I'm in charge of my mom's finances now. My appointment was at 2 and I didn't get seen until about 230 which wasn't a problem I understand it's towards the end of tax season and they were busy. But to come out and see the paperwork I brought in and explain my situation only to tell me they don't have time to do all that... I thought that was the purpose of me making an appointment. With it being the end of tax season why would you only have 2 people working. They also tried to send me to a different office since they didn't have time to take care of my taxes. Once again I made an appointment there not at a different office.. Since they didn't have time to help me with my parents taxes I had them file an extension for me which cost me $90. Now I'll have to pay again to get them done.. Totally unorganized and not professional.
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March 2022 by Kimberly Whidden
I have been getting my taxes done at H & R Block for 20 years. My tax guy Al Colacioppo is the best at what he does. I wouldn't trust my taxes with anyone else.
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March 2022 by denise horsley
I really liked Susie Neeley. She was very personal and explained everything to me.
