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February 2024 by Pearlessa curr
Brought my iPhone to geek squad to replace the screen. Screen is as good as new!
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February 2024 by David Dowell
Some of the Best Buys around ?
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February 2024 by Lisa Garibay
Got ideas for tvs
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February 2024 by Chris Johnson
They were very helpful and understanding, I appreciated the personal attention and care.
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February 2024 by Tim Dunbar
Frustrating geek squad service
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February 2024 by Ken Robinson
Spent time looking at soround sound systems and sound bars. People that work there just walked by me and never said a wordWon't go back
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February 2024 by Ursula Markey Lang
Got a great TV at a good price! Salesperson was helpful.
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February 2024 by JESUSMAT
Went in looking for a computer monitor, found one I liked in a stack out with multiple others of the sametype listed for $70 when I went to purchase was told it was $350.99 when I pointed the stack out. I was told oh those don't go there.... when I spoke to a manager I was told 250 is the best they could do .....
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February 2024 by alison casey
I used to love this store. Staff seems too preoccupied with their own devices to help the customers. Very sad.
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February 2024 by LYNN WELSH
Had to make a return, it was easy and hassle free .
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February 2024 by Michael Bosnyak
Best Buy reached out to me and I am very satisfied with there response. #shop online of you want something
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February 2024 by Fly-N-Fuzz
They should change the name from Best Buy to Bait and Switch !We went into this BB to get a Fire TV that, according to the web site, was in stock. When we arrived, we found it difficult to get anyone to wait on us. They were too busy chatting among themselves about trivial topics. When we finally did snag an associate, we were told the TV we were after was not in stock at any of the area BB stores. The explanation was that they must have just sold the last one. C'mon. Sold the last one at every store in the area ?So, since they didn't have the TV we were after, the asociate led us to a stack of similar - but more expensive Insignia Fire TV's. I'm sorry. But clearly that was the plan all along.I've never been a big fan of BB, though I have made some purchases from BB over the years. But this experience is going to send me elsewhere, if ANY other store has what I'm looking for.
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February 2024 by Irina Ivanova
Thanks to the wonderful, responsive employee Keitch C who stayed after work and set up an Apple Watch for me with my phone. an attentive worker who resolved my issue in his own time. I am satisfied and grateful to the store employeeIrina Ivanova
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February 2024 by Tara Bolesta
Horrible customer service. Had a warranty and the item was defective so went to return it with the original receipt stating what I paid They no longer had the item to exchange so they issued a refund but refused to give me the $406.58 reflected on the receipt. They only refunded $267.50. We were told there is nothing we can do even if we called s manager over they would not change it. The receipt reflected exactly what we paid, how could the full amount not be refunded?? They basically stole $139.08 from us. I am calling corporate to report it and see what can be done.
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February 2024 by hunter hunt
Got a new phone from best buy a week ago and im loving it, the employees treated me very kindly, especially dennis he was very nice and helped me pick out a good phone
