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April 2024 by v h
BEWARE OF THIS ESTABLISHMENT I HAVE BEEN CHARGED FOR TWO CROWNS AND HAVE NOT RECEIVED ONE! They lost the first one after hurricane Ian and I was told to come in and get refitted and they charged me $1800 a second time I paid it even though I was told there would be no charge as I was using a temporary crown on a front tooth. When I came in to have the crown put on the technician did not follow the doctors instructions to cut the temporary off and broke my tooth. They told me that I would have to have a root canal first. I called back to ask to just have the crown put on and they told me okay but I would have to pay again. So now I’m out $3600 and do not have a crown. I was fortunate enough to find a wonderful local attorney who is aware of their unfair practices and will be proceeding with litigation. This place is horrible the staff is totally inept particularly the billing front desk staff one girl even hung up the phone on me. Do not go here they are the very worst in the field of dentistry.
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March 2024 by Valentin Garza
The best decision I made. Treated me like family. Waited until I was ready. My dentist.
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March 2024 by Jorge Rohena
Thank you for making my experience a great one
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March 2024 by David Jackson
Went through xray and check up with Dr. Said I needed to have scalling with liquid antibiotic done, a couple fillings, pulling 4 wisdom teeth as well as one broken molar, AND a porcelain implant. As the Dr was running down all that they thought I needed I'm (the numbers guy I am) am asking how much for each breakdown. The total he gave me was 8k. When he sends me to set my next appointment I go up front ready to put down a down payment to get started. The front desk hands me an estimate of over 17k dollars. So when I go to ask questions , at this point the Dr is gone and I'm stuck with a receptionist who conveniently doesn't have the answers to specific questions I obviously now have (Like where did the extra 10k come in why and what for)because she's just a receptionist. I'm in sales and marketing. They set up this process purposefully in order to trick people into setting up a process that will be more than DOUBLE what the Dr quotes you in the chair. I would have started the process regardless of the price because I need to get it done, but if I can't trust you to be honest in the first time ever meeting you all , then I don't feel like I trust you to preform work that isn't exactly minor stuff. With that said I hope yall gain honesty in future. You should let your quality of work reflect your prices, people should be able to trust what a Dr is telling them. Shame on you guys for real. I will be going to a different dentist to have this work done as well as the implant my fiancee needs
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March 2024 by Kevin Bentley Harris
Wow!!! Great appointment today. My wife and I are grateful to have been recommended to Aspen Dental. Wonderful staff and caring doctor!Looking forward to seeing this place and staff for years to come.
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March 2024 by Tyler Frappied
Dissatisfied with the dental work done to my mouth also overcharged for the work done to my mouth came to aspen upon recommendation and trust totally unsatisfactory and won’t be revisiting aspen for my dental needs
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March 2024 by Kent Ledbetter
I had a horrible experience at Aspen dental The male dentist lied to my face and told me he would make a plan that would be covered under my insurance coverage. When told to go to the front desk to talk about the cost. The Dentist office gave me a quote for $28,000. The work that I need done does not cost $28,000. The money they receive must be real nice paying for the two dentist beach houses. This place is a fraud I Would not recommend this place ever to anyone. If you want To pay for a mortgage for teeth please come visit this places. Aspen dental Should be ashamed.
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March 2024 by Linda Maggi
Needless to say I was nervous and scared to go yo the Dentist, it's been many years since I've gone to one for myself. I've taken care of my family through very serious illnesses but didn't take care of myself. Today I had the best experience of ever going to a Dental office in all my many years. They were all very nice and caring to my nerves and calmed me down from the minute I entered the office. I need extensive work done and they are willing to work with me through my completion of care. We were even able to have a few good laughs through all the fittings and "stuff" that was going into my mouth for imprints. Believe me I left that office a happier person than when I went in. I know they will do the best work on my mouth to get things to where I need to be. Thank you all for your kindness and patience and making this visit a great day for me. Blessings to all of you.
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March 2024 by Kerry Gilderman
Very thorough and professional. Excellent staff!
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March 2024 by Paul V
Will never return, arrived for a scheduled cleaning and waited 25 minutes past appointment time, brought to the chair and was refused service because hygienist wanted me to commit to cleanings every 4 months when my insurance company only allows coverage for every 6 months. When I explained I would only commit to what is provided through my insurance. I was told she would not provide me with service. Furthermore, I had to pay in advance for a service I wasn't provided. I was then told I would have to wait 5 to 7 days for a refund. Absolutely nothing but greed. I won't ever go back, nor will I ever recommend.
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March 2024 by Chief Ike
Very professional & caring staff ..Have been able to make numerous additional appointments for adjustment of Temporary dentures with ease & promptness...Getting used to dentures is no joke...
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March 2024 by anthony sampiere
Horrible job with the fillings they did. Find somewhere else.
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March 2024 by Donna zagiel
Little longer wait than usual but not a major issue. Everyone courteous. Explained everything thoroughly; ensured I was comfortable throughout.
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March 2024 by Jack Rice
Excellent patient care
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March 2024 by Piper Mueller
Wouldn’t recommend coming here, the staff cannot communicate and will not respect your wishes whatsoever, will try to empty your pockets and do not get to the point.
