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November 2023 by Marilyn
This store is excellent and I would recommend it to everyone. They have an excellent selection and are very friendly. They go out of their way to help you.
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October 2023 by Eli A.
It seems pathetic that a company will carry a tool ( craftsman) that has a warranty. Then refuse to honor that warranty. I will never buy a tool ( or anything) from this place knowing this. Just pathetic business practice
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October 2023 by Nikki Wildd
I can't say enough good things about my experiences at Sunshine Ace Hardware! Every time I walk into this store, I am greeted with a warm and friendly "How can I help you?" or "What can I help you find today?" It's incredibly refreshing to receive such attentive and personalized service.Unlike the big box hardware stores where you often feel like just another customer lost in the aisles, Ace Hardware goes above and beyond to make sure you get the assistance you need. The staff here genuinely cares about helping you find the right products for your projects.I've come to rely on this store for the exceptional customer service they provide. It's a rare gem in today's retail landscape.If you're tired of the impersonal and indifferent service at larger hardware stores, I highly recommend giving Sunshine Ace Hardware a try. You won't be disappointed. They've earned my loyalty with their helpfulness and friendliness, and I'm sure they'll do the same for you. Keep up the fantastic work, Sunshine Ace Hardware! ?
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October 2023 by Jennifer O'Malley
This review is long overdue, but I wanted to praise Albert's customer 5-star customer service back in Febuary 2023. I walked in exhausted after recent hospitalization and surgery. I needed to get several sets of keys made, along with LED key chains. Albert walked up to me, smiling, and quickly completed my order, offered me a seat as I waited, and wished me a speedy, full recovery. I left feeling very grateful and wouldn't hesitate to return.up to me
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October 2023 by Mike Beihl
Great selection that saves me a trip to the big box store where I usually spend 4x longer to find what I need. Gotta love your local Ace!
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September 2023 by John Macdonald
Helpful good selection , a little pricey compared to bigger chains but closer to home so gas savings equal it out
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September 2023 by Stephen Lineberry
"Ace is the Place!" When I need a specific item, Sunshine Ace Hardware, conveniently located at Veterans Blvd and Kings Highway, is my "go-to" hardware store. Always waited on within minutes after arrival, I found the Staff professional, helpful and experts in all things "hardware!" The checkout process was seamless and quick.
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August 2023 by Mel Davis
Just went in for a new tank for the grill and to get it filled. Ladies up front were super nice and helpful. Guy filling tanks was pretty cool also.
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August 2023 by Sheryl Anne Flint (Swirl)
First time here! This is the smallest Ace I've been in, which can be nice No Crowds ?Pretty much everything you need! Only wish they had some more plants or some decor stuff.
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August 2023 by Mary Pike
Reasonable selection that costs slightly more than the warehouse. But you get expert help, and you're out the door with the right thing in no time.
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July 2023 by Dennis Deluca
Bought a sth chainsaw and it has a very hard time starting , called the store they said oh it has to go to the sister store to be looked at by the tech, I told them I'm a contractor and have a job I need it for and they said it will never be done in time and I'm basically I'm beat. And the tech is on vacation. And they don't have any loaners to give. So after that response they lost my whole companies business. Terrible service .
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June 2023 by Happy Sunshine
I stopped to make a quick purchase. The cashier asked for my phone number to search for my rewards card. I explained that I need her to search by my name. She told me I was wrong. 4 times she told me it had to be by my phone number and I finally explained that I don't remember all of the numbers. I explained that I watch my Ace search by my name for the last 7 years. (Actually, since 2008.) She asked for my zip code. She told me again that I was wrong and that they must know me and that they type in my zip from them memorizing it. I finally told her that obviously customers are wrong and that she is always right. She finally asked for my name and found the account. I told her that if I cursed, then I would be cursing at her. As it stands, I'm putting the information on Google.The Ace by my home has never treated me this way. I won't be back here again.
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June 2023 by Trysta Lynn
All the staff here is wonderful, and I always am able to get any questions I have answered as well as help finding what I need. Yesterday, Keith went above and beyond to help me find a specific grill I needed in a short time frame for Mother's Day. He was patient and he offered to call surrounding stores to find what I needed. He provided exceptional customer service and made my day! (In the end we ended up finding one in the store hidden from sight which was so awesome!) I will continue to shop here for life because of interactions like the one I had with Keith. Thank you for all of your help!!
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June 2023 by Jane B
My favorite place for small (and even some large) hardware items. Employees are ALWAYS available to help. So much more time-efficient than wandering around acres of a big box store trying to find things. Ace also carries laundry and cleaning supplies. I feel their prices are competitive.
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June 2023 by Stephen Barrows
I went here on Thursday to pick up a grill just before memorial day weekend and was told that they wouldn't be able to deliver it till Monday. I understood this seeing it was late notice.Saturday came and I really wanted grill for the weekend so I foolishly went there thinking I could fit in my car.Upon entering I was greeted by Gayle who said she could help. I went out back to get the grill and was helped by associate Albert and we determined it wasn't going to fit. Albert then asked where I live and then said he could drop it off on his lunch break, I told him I'm not letting him give up his lunch fir my grill, he then said he would deliver it after work.Albert then followed up and let me know he was leaving and 10 minutes later I had my grill and hour after that my wife and I were enjoying our steak dinner.Albert and Gayle make ace the place and will be my go to store from know on.
