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March 2024 by Isma Cheyana
I had a scheduled appointment for Monday March 18th at the pompano beach location. When I came in the assistant found my appointment sat me in a room just to come minutes later of me waiting to say there was no doctor to see my pet for the day. The tech then said that she can reschedule me for 8:30 am on Wednesday March 20th,2024. I said okay she asked me for information and confirmed that the appointment was set. When I came in on Wednesday for the scheduled appointment. The tech that was working couldn’t pull up my information and said that there was no appointment. She suggested I do a drop off but I refused because it’s been so inconvenient trying to get serviced by this team. There was no apologies made for a mistake made on their end and no proper accommodations. I am completely unsatisfied and would never recommend that location. It’s way too unorganized
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March 2024 by Carol Mccoy
Took my cat in for ear infection saw Dr Catherine Belley and she was wonderful. Loved Nicole at the front desk very nice and professional. Alicia in the back was really sweet, professional and took great care of my kitty!
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March 2024 by alaina fox
Super friendly staff
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February 2024 by Michael Priestley
I’ve used Banfield coast to coast.
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December 2023 by Jamie Smith
Everytime (almost literally) my cat gets into a fight with a moderate or worse injury- the staff members at Banfield fix her up and with the quickness :) ?⬛️ thank you friends- you're really the best
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November 2023 by Jimbo Dowd
The staff at the Banfield pet hospital in Pompano is fantastic. The vet technicians veterinarians are very professional knowledgeable. They explain everything very clearly and our pleasure to work with. I highly recommend using the Banfield pet hospital in Pompano Beach as your primary source for all your pets healthcare needs.
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October 2023 by Claudio Menicocci
Absolute negligence is the only way to describe the staff at this location. Taking advantage of the elderly to start. Messed up a simple biopsy. Only to have us come in to do it again. Negligent post op treatment and laughed when we complained. Don't take your animals here. 3.2 rating and should be lower.
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October 2023 by Carola Lueder, RE Broker
Great service, and if you're on a plan for your pet, it's a great value.
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October 2023 by Helen Oliveira
My pet had surgery with bladder stones , and the urine tests were included in the plan and they never identified huge stones and before the expiration of my contract they refused to give my pet a vaccine that was expired , horrible plan , and the service left much to be desired, your pet deserves better care!09/14/23 todayI sent you an email weeks ago and no one has responded, in reality you respond because you HAVE to respond but you don't care the money continues to come in, in no way will it be mine again, but from other unsuspecting people. My pet still had a valid contract and you refused to give him the missing vaccine! What they did is absurd!
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October 2023 by Tricia. Batista
Absolutely love this place! I always have such a great time in there and the staff is always so very nice ❤️
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September 2023 by january Getter
After an absolutely awful experience at the Federal Hwy / Fort Lauderdale location, the Pompano Banfield turned it all around. They called my dog by the correct name, didn’t treat us like a number, acknowledged and addressed all of our concerns and took great care of our dog. ????
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August 2023 by j b
After an absolutely awful experience at the Federal Hwy / Fort Lauderdale location, the Pompano Banfield turned it all around. They called my dog by the correct name, didn’t treat us like a number, acknowledged and addressed all of our concerns and took great care of our dog. ????
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June 2023 by Mr Travels
Cannon has been coming to this Banfield since 2021 and we love how well they take care of our little man. The team is very knowledgeable, they have helped us with many problems from detecting arthritis on our pet to help us with his behavior. They treat cannon however he feels more comfortable they keep him outside of the cage when he’s too nervous. And the morning drop-off is quite convenient for us they keep us in the loop with his treatments calling us or leaving voicemails, so we can know if there is another procedure or if he’s ready to come home. We love this place and if you are looking for a great vet near you, this place is just great
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April 2023 by Carmen OG
Called to make appointment. They asked me if I could drop him off I said absolutely NOT.. They said ok u can bring him and wait. When I got there it was a drop off apt. ..They told me this after I waited 30 minutes to be seen. Told me I could leave him after I specified I would not leave him. The inconvenience for this is unacceptable.
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March 2023 by mara Guerrero
It is cheap insurance and I contracted it for my dog, the people are kind, the nurses are very good and affectionate with pets, but there is no option for an emergency! If you have an emergency they will send you to find another clinic, but for monthly check-ups it is a very good place.
