-
March 2022 by Jessica B.
Very rude manager Will not return to this store due to horrible customer service from the manager. The employee was very kind and helped me right away, however the manager spoke to the employee like she was an idiot. I ended up not buying anything after being treated as If my money wasn't good enough. Before paying I asked do you have change if I pay with a hundred? The employee said yes, however she didn't have change. No big deal yet the manager came over mad she had to get change out of her drawer. Gave the employee and myself attitude about it. Then said they won't take my hundred because -they don't want to take it.- Implying I was paying with a fake hundred because it was an old bill. That's when I got offended because I would never pay with fraudulent money and the implication of that really got me hot! I put my items on the counter and left. Horrible experience and really disappointed Sally's.
-
December 2021 by Jason Butler
Staff was very nice, knowledgeable, and helpful.
-
January 2021 by Fiona Carrick
They have a great supplies but the employees are a little pushy. They almost seem to loom over the customer the whole time watching them.
-
February 2020 by Sarah P.
This is located in a shopping complex in Pinecrest. This store offers plenty of beauty n hair products.
-
February 2019 by N F.
This store has apathetic staff with zero work ethic and complete lack of a sense of customer service or basic upbringing. I would strongly urge the manager at this store to hire young ladies who know how to conduct themselves in a professional setting as leaning over the counter with your arms crossed throughout the entirety of a customer's journey through your store while your colleague rings up customers is a bad look.
-
January 2018 by Carolina R.
Amazing service and great selection of hair dyes etc. The lady at the register was very helpful and honest. The prices were very reasonable especially for the great quality it offered.
-
October 2017 by Jr. F.
I have been to SO MANY Sally stores in the Miami area and I FINALLY found the one where the associates are courteous, knowledgeable, and helpful!! I'll never shop at the other Sally stores ever again, no matter how far my drive may be -- I've been to at least 7 other stores and what you find are gossipy, inattentive, downright rude women who have no customer service skills at all and have no idea how to advise on beauty products. Stop by THIS Sally store near Dadeland Mall and you will have a lovely greeting once you walk in and an immediate offer to assist. The nice ladies that work here and have already helped me several times, are always ready to help and give advice. GREAT CUSTOMER SERVICE!!!