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December 2023 by Giovanni Sancho
Worst Customer Service ever. 2 hours for a simple Test, Nobody waiting in the lobby. Staff gathered in the nurse station Gossiping and laughing. Worst service.
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December 2023 by SMITH ANTUAN
Beginning of my experience was fine but when seeing the P.A she watched me fall and wouldn't help me up just suggested I needed physical therapy. What if I'd hurt myself so unconcerned.
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December 2023 by Ashley Nolan
I went to Concentra Urgent care for a pre-employment physical. The staff was exceptional! The medical assistant was very skilled in drawling blood; even as a RN of 13 years, I’m still scared of needles- and I didn’t even feel a pinch of when she collected the blood samples, nor did I feel any pain when she administered my flu shot! You rock girl! The PA was very professional and courteous. The entire staff at this location, were both extremely friendly and welcoming. Thank you for taking excellent care of me, and for your kindness and professionalism. Sometimes it’s the little things that make the biggest difference. ❤️
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November 2023 by Beatriz Naranjo
Mi experience was excellent ? I went to Pinecrest location and the attentions was unique in special a guy who did my test I don't remember his name he's very professional and caring ,we need more health professionals like him thanks
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November 2023 by Antony Mendoza
Very quick the line. The staff very helpful. What is need to improve is the option of vending machine on the reception area.
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October 2023 by Shardaey Chrystine
Staff friendly but wait time way too long I sat for half an hour to be called when I walked in there lobby was empty. Then another 30 min to see the doctor. This all under extreme crucial circumstances I was sweating a fever and could not swallow my own saliva it was terrible to wait to long so very uncomfortable for me back aches couldn’t stand I even fell asleep waiting for the doctor! I have never waiting this long at any other UC before.
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October 2023 by dragche013
Facility is very clean and nice, all personnel is professional and kind. My clinician Ms. Anick Bazile helped me with the diagnosis and treatment. Real example of how patients should be treated. Thank you.
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August 2023 by Christina Lewis
Waited a little longer than expected and it took a bit of time for someone to check me in. There were only about four other people waiting on a Friday afternoon. Once I was called back, I was done within ten minutes though! And the individual who did my test was super friendly!
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August 2023 by Jorge Fernandez
I have no complaints. I got there at 4pm and got out about 30min later. All went well. They were nice and treated me with sense of urgency.
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July 2023 by Brody L.
everyone was extremely nice, they helped accommodate me on very short notice. The nurse that helped me, Rob, was great and Dr. Holzer was amazing as well. I you are traveling internationally I highly recommend coming here.
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July 2023 by Lissette Vila
Understaffed and the wait time was way too long. People were waiting an hour and a half to three hours for a drug test. I heard there were only two people getting the samples and it had so many rooms that could have had staff members working. Unacceptable! The staff that was there was nice, but it was way understaffed.
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July 2023 by Isidro Garcia
My experience was all around great friendly and professional staff members, they made my process stress free and as comfortable as possible.
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June 2023 by Luis Villanueva
Called the day prior to attempt to make an appointment to get everything done in a some-what orderly/timely fashion. Was told “We don’t make appointments, just come in before 2 in case you need to have blood work done”. Was there at opening time which was 0800, wasn’t seen until 11:15 when I finally , asked how long it was going to take.
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June 2023 by Anthony Acosta
Came here for a drug test and a psychical….it’s been a week and they’ve yet to send information to my potential new employer….trued following up and they leave me on hold. Will not transfer to a supervisor. Very dismissive and unhelpful.
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June 2023 by Alaina Zeldenrust
Went here for an employee health screening. Waited 4 hours for it to be completed. They do n95 fit testing but don’t have any n95s. I had to go to the store myself to get one which lost my place in line. Horrible experience.