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February 2024 by johnathan barker
Worse service evee after waiting over 8 hours 4 different times over a 6 month oeriod now realize id been better off just hoping for a stranger to help me with my thumb up lol idk how they get away with this
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February 2024 by David Ownby
They hate to put insurance on Homes and are the top highest priced
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February 2024 by Linda Linda
I didn't get her name but she was super friendly and helpful
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January 2024 by Robert McCall
quick and easy passport photos ...
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November 2023 by Richalien LeGrand
they're cool about anything u need
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October 2023 by Ed Mckinney
Asked about status of rest areas on I75.They didn't have any info. I would think that would be important information for travelers that they would have on hand.
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October 2023 by James Psillis
Very pleasant employee's, willing to help, and have the knowledge to do so.
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October 2023 by Roxane Hendry
As a Pinellas County native of 54 years we have been AAA Auto members as long as I can remember. We upgraded to the Premier membership this year and I called at 11 am to have my car towed from my work at Mease Countryside Hospital to the dealership and AAA never came. I made several calls throughout the day and dispatch lied saying there were tow trucks on the way. No one ever came and it’s now almost 12 hours after I have spoken with 4 different people. This is really sad that a company so many people trust have dropped in quality. I will never pay for this horrible service again. I feel sorry for the older people who rely on them to help them when stranded.
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October 2023 by Lisa Mozingo Ware
So easy one stop shop for all insurance needs. Ready for vacation they can plan that also. Courteous staff just great plave
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September 2023 by Tara Lavertue
Do not waste your money on roadside assistance membership with this company, it is a complete scam. Today I used my membership for the very first time in a dire emergency situation and they did not ever come. My car was in a collision
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September 2023 by Nicholas Martin
This is a large full service AAA office that offers all you need. Friendly staff and free passport photos. I'm glad I found it when I moved to the area.
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July 2023 by Bill Webb
Went for an international driver's license ..quick and painless ...the staff are outstanding
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May 2023 by Shaun Rankin
This is a very large AAA office. Has pretty much everything you need. There is no car service center here, but it has everything else. I came for my passport photo. It was fast and easy. Looked like there were several travel agents here to help with booking vacations too, but I didn't walk around to see what everyone was doing. Overall a great experience here.
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May 2023 by Mary
Palm Harbor, worst telephone etiquette ever! Talk over you, and interrupt then become even more rude and talk down to you when attempting to get clarification. Requested to speak to a supervisor, they disconnected the line. Upon calling back I again asked to speak with a supervisor, where the line rang about 30 times then disconnected. Apparently Jim (unk last) is the supervisor of the employees, so Jim there you go. You may want to start monitoring more closely how your employees are representing or should I say misrepresenting AAA, it’s beyond unprofessional.
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April 2023 by Wkh F.
Aaa premier is a complete waste of $$$.....road service is terrible!!!!!! They left me on the roadside on 275 in Tampa .....it was two fat useless guys that showed up for my call in a mini van only to tell me they didn't have tools or equipment to help me...second time I called for a tow on one of my employees car they just never showed up or called..would highly not recommend !!!!!
