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“Very happy with the rental. The store employees were outstanding, the van was ready to go and clean, and everything I asked for was in the van.They were very very thorough on my return trip. I will definitely rent there again.”
9:30AM - 4PM
1016 Clare Ave STE 3, West Palm Beach
Truck Rentals
“The site manager Maria was on site and was also tremendously helpful and friendly. Great customer service all the way around. Very pleased with the whole experience I will definitely recommend to family and friends of mine. Thank you.”
“Great truck rental location! I mainly worked with Allison and Ethelyn. Super friendly and professional, I had a rental with this facility for a long duration of time and never had any issues.”
“definitely my favorite reliable location. Juanita and Andrew and other names I can't remember really helped with my issues. This location is out of my way but I would make the effort to come here. Also left my vehicle here for 4 days with no issues.”
“This is a great place to get tires. Tony is a super nice guy. He’ll take good care of you. Very nice, very polite, great service, great price. I’m thrilled. We have a new Tire guy ? Thank you so much Tony, we’ll be back!”
“I've been using Eastern Self Storage for the last year when I needed to rent a 26' box truck. They are always quick to answer and check schedule availability. I usually deal with Tom, Dan, or Michelle and they make things so much easier. Very professional, very clean facility, and the truck is always clean and working. Highly recommended!”
“Soon after requesting a quote, I was contacted by an agent to verify my exact needs. I was given clear pricing and easy directions to pick up the truck. When I arrived, the representative was friendly and knew his job because I was driving off the lot in no time!”
“I really wish I could give this 10⭐!!!Felix in the Parts Department is AMAZING mixed with AWESOME!!?????? Each and every time that I had to visit, call or email Rechtien his service towards myself and company has been SUPERIOR & TOP NOTCH!!! ????????????????”
“Wow this is My life now ??? great company, very good benefits,my coworker don't want say it! ! ! I need to go back Home Florida NC ❤️ please I wait to me at West Palm Beach County”
“Set the expectations for the pick up process for each specific location. If there’s no one physically on site to hand you a key to the vehicle, say so & give proper instructions. Downloading an app onto a phone, or calling a random number and hope someone calls back should not be the only solution.”
“First of all, when I spoke to Dan he had been the seventh person in the budget customer service line that I had spoken to; from our original rental location in Pompano who knowingly gave us a wonky truck to the roadside assistance, to the one 800-gobudget customer service line. He was the only person that was able to help us. Just his tone and mannerism immediately puts you at ease. We were having a very urgent situation where we needed to be in a certain location by 4 PM and we had a truck that was not working properly. Dan was able to help us fix the situation. Even while following protocol. But he didn’t make you feel like there was nothing that can be done for your situation. He’s very attentive and did all that he could to help us while making us feel at ease in a very stressful situation. He went above and beyond in customer service. We left out of there though we were going to be late to our appointment (not Dan’s fault by the way) feeling like we were well taken care of. Thank you Dan for all your hard work it just takes a little bit to make customer service a plus.Also want to give a shout out to Paul who went above and beyond to assist us in getting business taken care of with roadside assistance. They went above and beyond what is needed for customer service. All the help they gave us they truly did not have to do and we are totally appreciative of their help. They were doing things that the Pompano location SHOULD have been doing to assist us. You guys rock!!!”
“Hands down the most well run UHAUL location I have ever experienced. I walked in during a very busy time of day, without a reservation, and within minutes I was out the door with exactly the equipment I needed. All thanks to " Multitasking Mykeria". Even the yard staff was on point. A young gentlemen had the trailer hooked up before I could put it in park. The exceptional service I received here today is greatly appreciated.”
“The U-Haul truck service on military and Okeechobee was booked up but the young African American lady helped and called the other U-Haul truck center on vista parkway and they had what I needed and reserved it for me so I'm grateful”
8:30AM - 7:30PM
1550 Palm Beach Lakes Blvd, West Palm Beach
Truck Rentals
“There was no issues picking up truck. The issue was returning to the other location since it was a one way rental. We were told to have it back at 9 am yet the business was locked and when contacted occupant wouldn't return until 1030 am. You would think there would be a couple of reps to receive and dispatch trucjs”
“We had an excellent experience with Harmenio at the budget/Avis on Okechoobie in West Palm area. We had a challenging situation to deal with in regards to changing our pick up and drop off locations and Herminio handled it like a pro and provided excellent customer service. Highly recommend this company, to go above and beyond!”
“I had no issues at all. Staff was super friendly and helpful. The van I reserved was clean, fueled and ready to go. Brought back on time no surprises. All good. Final price was just as expected.”
“Harold was awesome! We just had such a bad experience at a different location, and we came here and it was a relieve that Harold could help us with a truck rental. He easily took care of our needs. Great customer service from all employees at this location.”
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“Had a great experience today at this dealership. Needed a hand truck for an hour. Doesnt seem like a big deal. And it wasnt! Two employees Abby and Glenwood were professional, polite and helpful in getting the service i needed. Nice to know in the crazy mixed up world there are still people that do their jobs. Thanks again Uhaul thats why I go there.”