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January 2024 by Mothriela Umbra
Had us wait in a long line for the fitting rooms and refused to open the larger ones instead choosing to make us wait 30 minutes for a single fitting room in the front of the store
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January 2024 by Dienson Alice
Fake discounts
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January 2024 by Jorge A Abascar
You can always find good prices and offers
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January 2024 by Tim McCabe
Always something!
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January 2024 by Melanie Scipione
Friendly average cleanliness and the dressing room lady Albita is the best!!! Always friendly with a smile on her face....
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January 2024 by Myra Fernandez
Unfortunately, I don't know if it's the customers in this area that's are just disrespectfully messy or this store is known for this. It was very disorganized, and things were on the floor and just a mess. So I gave three stars because the gentleman who took care of us he was so nice and helpful when he charged us. We also found what we needed , which was just some sweaters since the temperature dropped.
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January 2024 by beth Kennedy
The retail merchandise is name brands marked down .Sometimes ypu find something other times you don't
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January 2024 by Jennifer Almanzar
I call to see if they have a product in store that is trending on TikTok and the guy answers “what do you want” no “Hi this is Ross , how can we help you?” I don’t understand why people are so miserable at their jobs ? Horrible service! This guy should definitely be fired
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December 2023 by Brian Cadavid
Ross is the best place to shop for close you can find anything for a reasonable price
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November 2023 by Unknown
People go to department stores and are completely nasty and rude ... I go to Ross on Northlake alot. I remember the Johnna Whelihan situation. The security guard let her know the DOLLY could not go outside ... Everyone knows the carts don't go outside due to the pole, it was a DOLLY ... She let her know she couldn't allow her to take it out her manager told her and she did try to solve it by calling the manager. Those ladies was rude, she was asked how they would carry it to the car she said unfortunately her job doesn't let her go outside and that made them even more angry and rude. People get greeted and don't even acknowledge those guys at the front. And then get online with a bad review. The nerves of people. Ross needs more cashier's and managers that care about how they staff are being treated. Angie is rude, Nadia is rude, Raymond is rude and the store manager let them be that way. That's the only thing to be fixed.
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November 2023 by Niecey B
Rude employees especially the white cashier skinny lady and the store is half empty why is it even open
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November 2023 by Patrice Russell
Love the variety of options available for purchase
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October 2023 by Cooking with Jaytee
Found some good deals there. Store is clean
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September 2023 by Johnna Whelihan
I had a basket full of merchandise, and as I was trying to leave a woman staff member, very rudely said " you can't take that cart outside" I told her I would bring it right back and she still wouldn't let me. Never offered a solution, just stared at me in a nasty way. TERRIBLE customer service. The prices are great though.
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September 2023 by Sharon Vincent
The best thing in florida..I love ross..no Ross in nj
