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December 2023 by Andrew W.
Honestly .. I think Amazon offers way better pricing .. but if you need something for your pet then PetSmart will take care of you.I met the Dog Trainer .. a simply wonderful lady who really knows her stuff. If you are looking for a dog trainer then she's your contact.
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November 2023 by Joseph Georgic
Had dogs nails clipped and the girls there were excellent, I would recommend ?
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November 2023 by Mark Lac
Melissa was a fantastic pet groomer. We have a small white MaltesePoodle and she gave him the most amazing looking trim. We are very happy and we will be back with Oliver. Thank you.
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October 2023 by Tee Lawhorn
Really upset that they had 1000s of nothing but only 2 flea shampoo's that were 20 dollars and over also they are selling cats for 190 I think that's just ridiculous
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October 2023 by Summer Denson
Love how Alex grooms Chase and Chance . Store is always clean.
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September 2023 by Jessica N
Poor management at this location, no one from corporate returns calls either.
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June 2023 by Dan D
Clean store. Employees gave me a hard side eye look but no offer for help or hello welcome to petsmart.
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June 2023 by Ovalre L.
I have been to this location multiple times and one staff member in particular always strikes me with her amazing customer service and knowledge on animals. Virginia, you rock and you always hook it up! If you are ever coming to this location and need help and don't want to waste your time with a lazy staff member, ask for Virginia and you will be more then pleased with you experience!
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May 2023 by Denise D.
I brought my 2 goldendoodles In with specific instructions. This is what my doodle looks like. They gave us our money back but that doesn't even compare what they did to my dog. Disgusting and unprofessional. Do not get your dogs groomed here. They shaved her face and body. They didn't even call us AND they cut off her eyelashes where if you know anything about goldendoodles, this is one of their best features. I'm sick to my stomach .
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March 2023 by John Kritz
Clean store great staff . Had my dog groomed
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March 2023 by Mike D.
Great store if your part of rewards program. If not be prepared to be harassed by staff to join. And I mean harassed. I left the other day after warning the employee not to please ask me to join again, and again and again. Not her fault management demands they ask each customer 3 times even if the decline. Bzf place to shop and work.
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March 2023 by Mary Alice S.
2 the poor review is entirely due to very poor scheduling policies. 4 1/2 hour for grooming is excessive when the estimate was 3 - 31/2 hours. I am a considerate patron. I try to pick up my dog promptly when he's finished and I know that he barks a lot in the kennel. So I don't plan other activities or errands so I'll be available. The groomer was extremely busy and overwhelmed. The staff blamed it on corporate policies for heavy scheduling. Why would a company the size of Pet Smart care so little about their employees that they make it systemically impossible for them to succeed and give good service? Very disappointing not on groomer but on Pet Smart.
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January 2023 by Stacey Alvarado
The staff at the grooming center was extra kind to me and my pups. Andy is the first groomer to do my pups nails without having to muzzle him, he’s a miracle worker. We will be back. Thank you so much
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December 2022 by Anya M.
Perfectly fine for getting your routine supplies and food, however, if you care about the health and safety of small reptiles and mammals, don't support this location at all. Baby ball python is kept in an entirely inappropriate environment with no hide, and chameleon is stressed and dehydrated. Manager stated that the set up was "protocol", however if you have even an iota of knowledge about snakes, you'd understand that an adult hide is not appropriate and stressful for a baby ball python. In addition, bird cage water bowl was filthy and filled with feathers and p****
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October 2022 by Ramesh K
I've been visiting this Petsmart since they opened mainly for my aquarium when there were no other shops around and love their service. The staff were courteous to help load my 75 gallon aquarium and stand into my car.