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November 2023 by Sophia Sheikh
So happy with both the quality of my mattress and the customer service! I came here just to test out the feeling of a mattress and left purchasing an amazing one with speedy delivery. By far the best location I’ve been to in south Florida yet. Joshua was incredibly helpful and informative.
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November 2023 by dawn horne
Joshua Mulhern was knowledgeable and really took a lot of time to find the right mattress for me AND my budget. You rarely get service like this anywhere. Very much appreciated.
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November 2023 by William Holman
Our sales person was very professional, helpful and knowledgeable. He made it easy for us to decide on what bed that would be best for us. Thanks again,William
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November 2023 by MALISALS
Customer Service is the BEST here. Me and my daughter was welcomed with a smile and he explained everything to us and gave us room to look ourselves . Mind you he had like three other families in the store also and he was the only associate there. Very professional! I’m sure everyone in there felt like they had their own associate with them. My daughter cannot stop talking about how nice and approachable the associate was. Great prices and even better service!
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October 2023 by calixto arguelles
My wife and I went to the store and we ended up buying a mattress because of the store manager Joshua. Joshua is extremely knowledgeable, polite and pleasant, he gave us a very good price on the mattress that we wanted. Joshua is a great asset to Mattress Firm. We will recommend this store to all our family and friends.
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September 2023 by Kathy Newman
Dennis and Mark were amazing. They were fast, efficient and I left very Happy and a proud new owner of a beautiful, comfortable new mattress and box spring. Also it will be delivered with in 4 days of purchase. I would definitely recommend them any time!
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September 2023 by Kevin Wright, M.D.
The sales representative was both exceptionally knowledgeable and friendly. He made the process of purchasing a new mattress very easy and efficient.
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September 2023 by Marge Eckstein
I found the sales person to be professional, friendly and knowledgeable about Mattress Firm’s products. It was a very pleasant experience.
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August 2023 by Michael Zdorow
My wife and I had a great experience shopping for a mattress. Our sales associate Dennis took all of our concerns and needs into consideration. He gave us a few mattress options, thoroughly explained the different warranty packages, and was patient with us as we made our decision. He was welcoming to our 4 year old son while we were shopping. Our mattress and frame is scheduled to be delivered tomorrow. If everything goes as planned, this will certainly remain a 5 star review.
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August 2023 by Joyce Ann Domenico
These guys are great!Josh and Jacob are so knowledgeable about all of their products.They take the time to explain and assist you without any typical store pressure.I was literally in and out in about 20 minutes, bed and frame purchased, and delivery set up appointment confirmed!If you are looking for a new mattress, this is the store.Thank youJoyce
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August 2023 by Linda Jackson
We purchased a mattress from David today who was very knowledgeable and very courteous- explained things really well! He also made sure we received available discounts. A truly pleasant buying experience -- thank you!
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July 2023 by Shane Hewitt
I honestly wasn't expecting much of a mattress for the money I had to spend... However, I'm getting older & my back wasn't going to hold out for a more opportune time. At best, I hoped to find something with a solid enough coil count to be comfortable for a couple years. I stopped into the Northlake location and wasn't feeling too confident about either of the 2 models, I had come to try out. The sales guy was on point, he tracked down an impressive deal on a bed, with much better lumber feel & support. It's close cousin was on the sales floor, for twice the money (& that was already 30% off for the Independence day sale). Equally impressive, was his calm low key demeanor ...not the typical personality you find on a sales floor. Thanks much for your help Mark.
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July 2023 by Lydia Leitermann
Definitely a much better price than I ever expected on a nice hybrid mattress, delivered less than 48 hours later. They even recommended a mattress protector that ended up saving the mattress from a spill on the very first day
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July 2023 by Kristina Manieri
Wonderful experience! Joshua the manager is extremely accommodating and knowledgeable. Excellent customer service. Made shopping for a mattress easy and enjoyable. Can’t recommend them enough.
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June 2023 by Dyner Gonzalez
I had a wonderful experience at mattress firm they was able to help find three mattress I need two days the young man had excellent customer service and was very help with all my questions and the price was not bad at all