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February 2024 by M M
There is an old short man works there. He was very rude and unprofessional. Took a brand new item out of my hands, said "it's not for sale", and took it to the back, probably put it for himself or his relatives! Just unbelievable!!! I was shocked!
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February 2024 by Carole Michele Carter Jimenez
It has nice things but I'm only here because of my niece Elizabeth, haha
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February 2024 by annie
Where do they take all the nice stuff? I have been there donating when people drop off great clothes and good furniture. It NEVER makes it to the floor
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January 2024 by Rebeca S
Worst run goodwill in our area. Dirty and employees escape at any sign of work.
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January 2024 by Holly Muir
Found shoes I wanted but no price tag so I was not allowed to purchase them the cashier said
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December 2023 by Colton
Horrible management. They do not do any simple due diligence, lazy, rude and exploitative pricing for goodwill.
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November 2023 by Chris R
I am sorely disappointed with Palm Beach County Goodwills. I would go every week to the Goodwill and always find things to bring home until recently. Not .only have they raised their prices there is very little in the stores. Luckily Goodwills in other counties I visited have filled the gap.
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October 2023 by Rozarie Just
After today, I will NEVER EVER donate to this Goodwill! Rather donate your stuff to a church or to people through the FB marketplace!I separate things with patient, everything is always washed and cleaned before I bring them to this place. The same at this time. I brought three huge garbage bags.Bags full of memories of our children, knowing that it would bring joy to some other children, especially those who come from families with tight budget. I was sorry to throw all this away. Such a nice and well-cared toys and baby things, moreover, expensive and high-quality. Toys in top condition, with new batteries, no defects and all of them were clean.The man who receives the items started to open the bags and completely without any feeling started to throw the items so that they were felling from the cart to the ground. I didn't like this deal, so I asked him (twice, I note) if they are interested in these toys and other things for children, he answered YES.As soon as I got into my car, I noticed in the rear view mirror that the man was pulling the whole cart with all the things to the garbage container and throwing all the bags away. I had to go back, open the window and ask him what it meant? However, I asked him a moment ago if they were interested in receiving those things!Well, I'm sorry, but I could have thrown the things away myself in front of my house and not spend time washing and bringing them here!! He didn't answer, I was so sad about it, so I said I wanted all the things back. He says that he can't get there, that it's already in the garbage container.In the end, I forced him to climb into the container, which was full of other nice toys, books and other goods - YOUR DONATION- and return the bags to me. I will never go to this Goodwill again and donate anything because they throw it away!! This is unexcusable!!!
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March 2023 by Juno Sanchez
my only problem with this store is the indian cashier working on 3/2 she was disrespectful towards my partner and I about using our membership that we pay for because I didn’t have my ID on me to prove it was my account
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February 2023 by Melissa Funk
Awful they will harass and chase you outside to you car when your trying to find your debit card , they said I took a bag that literally was sitting on the freaking counter top next to the register . Legit .. I've seen them do it prob ten or more times victimized a person and stare and humiliated them . I don't know if they were or weren't actually stealing as they were being accused of but I think it's kind of irrelevant at that point I don't think that anyone has a right to legitimately embarrass and scream at the top of their lungs at somebody across the parking lot
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October 2022 by Nataly Isaacs
The store at the location in Palm Beach Gardens is a disgrace. The number one problem is the manager.Ridiculous high prices almost at the same level of homegoods.The Indian lady and her employee (a black lady) think that they are running their own business (Did not see any male workers) Treating people disrespectful and with an attitude. I do not recommend this location at all. Don’t understand their Goodwill purpose anymore!!!
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October 2022 by Marilyn S.
Easy, fast & efficient way to donateWill definitely continue to donate here! Happy to provide hardly used clothing to someone you can put to good use other than just hanging in my closet!
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September 2022 by Jennifer Valliere
I cannot say enough good things about this store! The prices were reasonable and the employees were nice, friendly, and helpful.
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August 2022 by Maria B.
This is a very large Goodwill. It does seem to be a ton of merchandise turnover here in very quick successIon. They have half off days for different things so pay attention to those. Easy parking.
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July 2022 by Summer Squadrito
Devastating. I used to love coming here! However now the prices are ridiculous for a thrift store and the employees are rude.The store is supposed to be a place that’s accessible to those in need. Hence the name “good will”. I emailed them years ago regarding the increase in princes and they claimed it was to keep up with increasing prices in the area of other “discount” stores.Aside from pricing being ridiculous and the goodwill being gentrified, the old employees are gone. There were so many kind and wonderful employees and the few I interacted with today were unhelpful and irritated. I wish the energy of the store was the same as it was, because this used to be my favorite place.