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August 2024 by Lynn A.
I know Ormond Beach has many wonderful veterinarian clinics, and I've only tried 3 or 4 in the last 10 years or so, but... OH MY GOSH I love PetStreet so much! The do have a few doctors, but you can see the same one for each pet if you want to. There have been a few times where I saw someone new, but the quality was the same. The techs and front desk staff are also fantastic. So many stories of how PetStreet Ormond has taken excellent care of my pets in just the few years they've been here. Yay for PetStreet!
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March 2024 by P V.
I was in a dire situation when I was in Florida.I have been to Pet Street one other time.I called because my Husband was in NJ at a trauma center and booked a flight to get home quickly.Airline had called and said my pet rabies had expired 2 days earlier.I called Pet Street and told them the situation.I waited at least 90 min.I understand emergencies.A person from the desk came over and said a Dr had just finished and could only give her the rabies.Perfect right?I checked out and they charged for a whole physical.Didn't happen!I just wanted to leave and paid the full fee.10 days later I got an email she was due for her physical.I would never go back to a vet that took full advantage only to get the money from someone totally vulnerable.Sad very sad No Pet Street for us or anybody I know!
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January 2024 by Daniel Y.
Scheduled an appointment on their website. I received an email confirmation. When I arrived, they had no record of my appointment. At first they thought I had arrived on the wrong day, so I pulled up the email on my phone and showed them. One of the receptionists sighed and said that this has been happening lately... but they assured me they would get me in... After waiting for a full hour in an empty waiting room, I asked when I might actually get to see the vet. I was told the vet hadn't even started treating the patient who came in before me, so it would still be a while. They said if I wanted to, I could leave my dog there and come back later to pick her up. So, you know, I could spend even more time driving back to their office later... No thanks. I left, wasted all that time. I'll find a different vet. What a frustrating experience.
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May 2023 by Dede S.
My furever family member had been a patient here for years. Unfortunately, my little guy had become ill, and needed treatment. When I called, I was told there was no way he could be seen today (Tuesday), but I could call back at 8am Wednesday, and see if there had been any cancellations. She further told me that all of the patients had already been confirmed for the next day, so chances of a cancellation were slim. My dog had been vomiting, and without food or water. For me to wait 3 days for treatment, per appointment offered to me, COULD HAVE been dangerous/deadly, considering he WAS DEHYDRATED! So, I phoned a new Vet, and they got us right in the next day. Furthermore, I always felt pressured to purchase my guy's preventative care there, even when I explained to the doc I was getting them for half the price from another retailer. I was also shocked when I had my 3 yr old guy's teeth cleaned, and it cost me over $700, no extractions!! Lastly, NEVER try to get a credit balance REFUNDED from them!! Over a year, and they still owe me $25. Not a huge amount, BUT STILL MY MONEY!!!
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April 2023 by H F.
Why does it take so long to get medication ordered? It shouldn't take more than 12 hours, I am waiting now more than 24 hours and my dog is suffering, do they not care???? Picked up my medication today and they charged me more than what they said it would be and they wouldn't allow me to take half of the pills so I could afford the price, I would have to wait another 48 hours to have the Doctor ok getting half of them which was a financial issue not a medical issue. Don't go here!
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October 2022 by Jami M.
I am so grateful for Dr. Armstrong and her expertise with my bearded dragon, Beatrice! She took the time to talk to me about Beatrice and did a thorough examine. She was so loving towards Beatrice and was able to identify a probable cause of why Beatrice was lethargic and hiding under her basking rock. With treatment, now Beatrice is basking and hanging out in her hammock and enjoy herself again! I am so glad to have found a doctor that understands reptiles!!!
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September 2022 by Marianne B.
This is the most amazing veterinary practice ever. I normally see Dr. van Deijck and have for several years back to when he was located on Granada. I had a senior Schnauzer with a tumor that was removed successfully and added years and comfort to his life. I now have a very senior (12) Labrador Retriever with lower back issues. His pain and mobility are being very well managed. I would recommend this practice to anyone who needs a vet. All the vets, techs and office staff are professional and courteous. They each take the time necessary to answer any and all questions and follow up every visit with a wellness call.
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September 2022 by Rachel E.
When your pup is hurting you just want them to get better. This is my pups vet and I called them second on a Labor Day weekend. I took My to the emergency vet, very expensive. ( I went into the wrong business) so they diagnosed him with bladder stones. He was extremely lethargic and seemed to have tummy pain. They did blood work it all came back good. The female vet said bladder and urethra stones. Waited for Tuesday to come around praying that my dog didn't die on me. I called Pat Street vet on Tuesday morning and was told that they weren't able to do anything with the stones as the emergency vet also said I have to take them to a specialist but they were honest and said don't bring them into here because we're just gonna charge you and then refer you so that's that's a good thing there's not a lot of businesses that are like that so far that I found. So I did take him to a specialist in Jacksonville and discovered that there were no stones per the specialist who does internal medicine and conchology and then we waited for the other results there was nothing going on with him she couldn't find anything and said of course you know he should get an MRI at a bazillion dollars. So I kind of waited it out and he got better and I think it may have been this balm I used on him I slathered on him.
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June 2022 by Cheryl P.
Our experience at Pet Street Veterinarian Care Center was Fabulous. This was the BEST evaluation ever given to my pet and he loved it. They spent a lot of time which included an exam, lab work, vaccinations, and meds for heart worm, fleas and ticks. The tech and doctor were very good. They also did a very good job of explaining my dogs condition and what is needed in ways that was easy to understand. I like the idea of boarding my pet their as well. I highly recommend Pet Street and will be a forever client.
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May 2022 by Susan C.
They were all very nice and were very good with my dog, who is terrified of the vet! They found an inexpensive solution to a problem he was having and I really appreciate that. They will be my vet from here on!
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November 2021 by P C.
Dr. Van Deijck is a 5-star vet. Unfortunately, the center seems chronically understaffed and over booked. I once was left sitting in my car for 30 minutes then told, woops, I did have all my paperwork after all. After receiving a "paid" receipt, they then began relentlessly calling me for payment. Yes, they always seem to have the time to contact me when they want me to spend money, yet it is too often nearly impossible to reach them by phone. The onsite wait to be seen is unacceptable. No apparent commitment to long term clients. Yay for success.
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July 2021 by Bev B.
My handsome right hand man. Pierre had a ear infection after flying in. Your office got him in immediately and he received amazing care. I can't say enough about the care he received from your professional staff. It's nice to know others care about our fur babies as much as we do.
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June 2021 by Dale J.
This veterinary clinic receives 3 stars. Their techs/office staff receive 5 stars. We were very impressed with this clinic at first. It's really a shame what happens to these corporate owned clinics. Understaffing is a huge problem. The doctors are unable to truly be invested in your pet because of the workload they are put under. They are running from one room to another all day. Trying to get a call back from the doctor concerning your pet is almost impossible. After our first year of taking our two pets here, we truly felt like a number not a patient. With the cost (very expensive) of treatment you pay at this clinic you should expect more. Although we will be changing our services to a local family operated clinic, we do wish Petstreet the best. Maybe they will figure it all out.
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April 2021 by Kassi M.
I just moved to Daytona Beach and had a dog emergency. I contacted Pet Street on a Sunday. Yes they are open 7 days a week. Finally a very that works with our schedules! Dr VanDeijck was amazing! He was super thorough. Thankfully it wasn't a major issue as my dog had committed what I thought too be worms. It was actually the netting from the dogs' pork roast I had cooked for their food! I found Pretty Street very compassionate and thorough. Highly recommended.
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February 2021 by Laurie S.
We found Pet Street by accident when our 7lb Silky Terrier was mauled by our neighbor's pit bull. Badly bleeding from a neck wound and brought back to life from simple cpr from my husband, we handed our fur baby over to a vet we did not know. We are new to the area, but Dr van Deijck was our angel! Professionalism plus, compassion and concern from the entire staff, it is obvious their love for animals. Pet Street was recommended to us and we highly recommend this vet center