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March 2024 by dave manning
Beware Worst Customer service Ever
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January 2024 by TJ M
Puts you on hold and never answers no matter how many times you call at this Orange Park store.VERY POOR CUSTOMER SERVICE.
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January 2024 by Curt Kinder
I ordered online the wrong battery model # for a Honda generator based on what was recommended by Batteries Plus website, but the store staff member figured it out and quickly made the required substitution.
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October 2023 by Derrick Garrett
Came in for a iPhone 12 battery service but my Volume down button wasn’t working after the repair. Since they gave me a 3month warranty i waited 2 days & they resolved the issue no problem. HARD WORKING TECHS & Cheaper than the competition. DEFINITELY RECOMMEND they’re service !!
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October 2023 by Derrick Garrett II
Satisfied w/ my Iphone 12 battery service. the 3month warranty should give us plenty of time to work out the Kinks. Looking forward to handling more business with these guys in the near Future!
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October 2023 by kelcie carlton
Gage was very helpful with cleaning some gunk out my jbl speaker for me . Definitely a kind inviting shop.
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October 2023 by Paul Warren
I'm changing my review. Zero stars. The store manager has shown his true colors. Now I understand why all the reviews are basically terrible. I will be contacting the CEO of the corporation.
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October 2023 by Brother LA Steven
Just had my battery replaced on my iPhone. Great service and great price. Gage did an excellent job. I will return for future service.
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July 2023 by Eric Lataxes
Of course, like many people, I came into the store expecting to change my charger port for my phone. As told by an employee on the phone before I went, I was told my charger port was likely dirty and needed a cleaning. Chico, the store manager, thought so as well. So he works his magic and within under a minute my phone was fixed. I know it’s a minor fix, and did it for free, but I will come to this store for any of my battery needs. Thanks Chico!
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July 2023 by Arthur Omran
I took my watch to them to have a new battery put in. Then they broke it and refused to replace the watch. The manager is unhelpful and the service is bad/inexperienced.
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July 2023 by LA-TRELL BESS-SMITH
On this store website and the store door say it opens at ten am on Sunday it's 11:20 am and they are closed. What did we miss???
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July 2023 by George Bennet
Great service total professionals outstanding repair work like new
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June 2023 by Luis Colon
One of this facility associates, which I will be posting his name soon, as well as its manager are a disgrace to this franchise! I provided the manager sufficient time to look into my complaint which occured 3 months ago! Three months passed and nothing happened. I finally decided to give the manager team its last chance before posting a negative review!. I called and spoke to another person who identified himself as being another manager who stated he was going to check the e-mail messages from that specific store and would get back to me. Well, guess what?? That was one plus month ago and once again, nothing!! In short, this is it! I had enough! I will make sure I do not ever, but ever recommend this specific store to anyone. I might be one person complaining, but I know many, but many people. Sadly to say, but this manager decided to take what probably he considered was the easy path which is to ignore what happened in his store, as well to underestimate the power of words disseminating such despicable action from one of his associates.
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June 2023 by mel Underwood
Do not trust what they tell you...they gave us the run around ..
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April 2023 by Insert Witty Meme Here
As of now, the fee to replace a cell phone battery is $75. A bit steep but that wouldn't be a problem--if they actually did it. When your phone's "new" battery is at 89% & you switch the phone off for a few hours, then when you turn it back on it's at 82%, & drops two percentage points in the first twenty minutes (& you're not downloading or doing any data-intensive activity), well...Am pretty sure if my phone even HAS a different battery in it, that it's not new. I should never have gone to this shop. Learn from my mistake, folks. I'd give this B+B zero stars if it were possible.