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January 2024 by Paul Ciccotelli
I want to thank Sam for her help dedicated assistance and help on two separate occasions. I ordered a part for my Tundra online and it was not the right size. There was a mistake on the K&N web site. Sam knew she could figure it out and she did! I went back today for some wipers and she was there again and had my wipers changed before I finished paying. She went the extra mile and I appreciate her help.
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January 2024 by Shane Davis
The Manager I’m assuming she was the manager, was polite and quick to help. The younger guy they had working the register seemed uninterested to say the least, barely wanted to do his job, Not friendly and not really what I would want as the representative of my business. Parts are parts. I go to locations not only on part availability but also based on the experiences I have. The only reason I gave 3 stars was because the parts are decent quality. I hope you’ll do better next time on the customer service aspect.
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December 2023 by Greg Crossley
I had such a great experience here with my battery replacement. I was helped and informed quickly so I was able to make it to work on time. I was taught about which batteries were better, the warranty, and the prices but I did not feel pressured at all. After I explained what happened, he guided me to do everything I needed. I appreciate good customer service.
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November 2023 by Erica Cardoso
I needed a new battery installed very last minute. My old one died as I drove near the Oldsmar location. One of the employees named Zach, was extremely helpful and super friendly. Actually, from previous purchase experiences, the staff team there was very nice and offered good customer service. Which it’s something I appreciate since it’s hard to have these days. Thank you again for all your help!
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November 2023 by m ve
Will never get better service than what Sam provides at this location. Above and beyond customer service. She gained a loyal customer for as long as we’re in oldsmar! We appreciate you!
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October 2023 by Alley Ridge
I came in with my tired child in tow shortly before close flustered because my brake lights wouldn’t shut off and I knew I would wake up to a dead battery if I let it sit. I had googled and tried to figure out what I needed on my own and explained it all to Sam and she was so unbelievably sweet and asked me questions to make sure I got the right part. She even took the time to show me how the part worked and explained how I could replace it on my own if it ever came to that which I appreciated so much. It was busy for being so late but she came out and replaced it and got my son and I out of there as quick as she could. Sam was amazing! I’ll definitely be back to this location if I need anything else!
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September 2023 by Ziya KULLUK
Excellent customer service. My battery died yesterday and I somehow made it to the store and Sammy helped me find and replace my new battery. This store has never disappointed me. Always helpful far and beyond.
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September 2023 by Jamie Grasso
Went to advance Auto in Oldsmar after work by the Walmart off Tampa road did a great job who ever was helping me on 9 13 at 5:15 great job forgot her name.
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August 2023 by Berlin 1987
Exceptional customer service ? This team of two had their hands full this evening. They displayed team work, knowledge, professionalism and amazing interpersonal skills. Scott and his female co-worker, unfortunately we did not catch her name, assisted with our "dead" battery. Thank you both for being simply amazing ?
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August 2023 by Lisa Cheatham
Sam was amazing,and funny,was having a bad day,had to get a new battery,she made me laugh,plus she put my battery in for me,will recommend this place,awesome friendly service,and I noticed all the girl power,,thanks Sam for making my day better
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August 2023 by d k
Sam B was very helpful, personable, and did a great job replacing my new battery. It was very busy and she was the only employee working at the time and still did a great job taking care of all the customers in a timely manner. I was very impressed with her multitasking ability and would highly recommend anyone visit this store.
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July 2023 by Lori DeSandro
Sam fixed my brake light switch for me! She went above and beyond to assist me at closing on Saturday without any hesitation! I was completely touched by the effort she put in to help me out! Simply Amazing! We need more people like Sam!
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July 2023 by Cory Rogers
Sam is the best every time I go in she spends as much time as needed to help me find whatever I’m looking for orders parts for me and helps me find the best deals. Sweetest lady.
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July 2023 by Beth McCallister
Great, friendly and helpful staff! They went out of their way to help me find what I needed and even found more of my favorite discontinued items at other stores to have them sent in to this one. ?♀️
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July 2023 by Melissa Filippone
The sales person was a young man, very polite and helpful.... went for a light reset and left with a new gas cap that I needed and didn't want to go to the dealership.
