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“Stopped by to mail a $9 Priority Mail Flat Rate envelope. Unfortunately they didn't have any supplies of Priority Mail Envelopes. The employee asked if it was for a $14 Priority Mail and I replied that the cost was about $9. Not sure why the employee/owner thought it would cost $14. The employee/owner told me I needed to visit a US Post Office so I went on my way after leaving a review to help others that may think they can easily mail via Priority Mail from this business”
“The facility was very clean and the staff was extremely helpful and pleasant. They also had clear tape available for use by customers and that's rarely seen in any post offices that I go to anymore, especially my local one.”
“This is the happiest post office I have ever stepped foot in. The staff seems to have built friendships with regulars. The line when I walked in was long but they were kind and serviced everyone quickly.
I want to find an excuse to come here more often, which is weird to say.”
“The post office is inside the Food Mart at the gas station. Its not well marked on the outside of the building. Just step inside and look to the left. Great little post office, fast service”
“Rod was just exceptional.... He turned my mood around the moment I started talking to him, explained everything thoroughly and told me what to expect next. Thank you for the help, I really appreciate your kindness and understanding.”
“USPS @ Carrollwod is the best! Everyone is always friendly and so helpful and patient! We appreciate each and everyone of you! Mr. Rod and Mr. Michael are awesome!”
“Two very helpful gentleman were very helpful with the process of renewing my passport, got my picture taken and everything went so smoothly. I would definitely come here again for a renewal. Very polite and helpful.”
“Visited here today, Tiffney assisted me with 2 packages - one with a QR code and another ship out to HI priority mail...both went seamlessly as always. Staff here very efficient and courteous. Shout out also to the rest of the staff - thank YOU for staying positive though the busy holiday season...we appreciate YOU all!”
“Saw all the negative reviews and expected the worst as I went to pick up a package I had not been home for. Was in and out in less than 5 minutes and the person working there was very friendly. 5 stars.”
“Always a great experience. Very customer service oriented. Very patient when training new employees. Very efficient on moving the line to wait on the next customer. Package always arrives on time. Sometimes earlier. Thank You for doing a great job at the Lutz Post Office.”
“Lavette was very amazing today she went back 3 times to make sure my package was there and she had a cheerful and amazing attitude she will need a raise for how amazing she was today!”
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“Best post office on the planet! Bryan and Lisa are amazing! The staff here a super friendly and always helpful. Whatever your U.S. mail needs may be this post office is prepared to help.”